Managed IT Services
in Houston, TX
Help desk, 24/7 monitoring and cybersecurity for Houston companies with 10 to 300 users, run from two Houston offices.
In Texas Since 1999 · MSP 501, 7 Years Running · SOC 2 Type 1 (2023) · 120-Day Guarantee · 5-Min Avg First Response
Houston engineers on call 24/7 for the systems your team uses every day.
- Managed IT support and help desk
- Managed cybersecurity defense
- Managed phone and cloud services
- Microsoft 365 and Azure administration
- Published plans from $40 to $138 per user per month
Get a Free Quote
Managed IT services in Houston from Uprite run $100 to $138 per user per month on published plans, covering help desk, 24/7 monitoring, cybersecurity, backup, Microsoft 365 and IT planning from two Houston offices. Every plan carries a 120-day exit and a first-year rate lock. Already have an IT person and just need backup for them? That plan is priced below too.
Uprite has been a Houston company since 1999, with 42 people across Texas and its headquarters in Houston. The engineer who picks up your ticket works for the same firm that signs your contract. No handoffs. A $40 security-only plan sits under the two main ones for teams that already run their own IT.
Uprite Services Is Recognized For Creating Positive Impact For Businesses Throughout Texas
Awards & Industry Recognition
The Uprite Way
Secure. Responsive. Proactive.
At a glance
Houston Managed IT at a Glance
Comparing providers with five tabs open? This is our side of the sheet. Nothing in it needs a sales call to see.
| What you’re checking | Uprite in Houston |
|---|---|
| Price | $138 per user per month for Fully Managed IT (on-site and remote), $100 for Co-Managed IT, $40 for security-only cover. Microsoft licensing bills separately. |
| Offices | 5718 Westheimer Rd, #1000-101, Houston, TX 77057, and 16441 Space Center Blvd, Suite B-1, Houston, TX 77058 |
| Team | 42 professionals across Texas, in business since 1999, with no private-equity sponsor |
| First response | About 5 minutes on average (5.06 on our last tracked figure), with a 10-minute triage target |
| Hours | Houston offices open 7 a.m. to 6 p.m. Monday through Friday, with on-call engineers around the clock |
| Contract exit | Leave inside the first 120 days with no penalty |
| Price protection | Your rate is locked for the first 12 months |
| Coverage | The 10-county Houston metro, from Conroe to League City |
| Houston main line | (281) 956-2280 |
Managed IT services hand the daily running of your technology to an outside team for a flat monthly fee, usually priced per user. That team answers help desk tickets, watches your systems around the clock, patches and secures them, tests the backups and plans the budget, and it answers for the result, which is the part a break-fix invoice never covers.
Watch managed IT in Houston, with pricing, response times and fit (3:52)
What’s included
What Managed IT Services in Houston Include
A managed IT contract earns its keep on the bad days. Somebody clicks a phishing link on a Friday, a clinic’s records system freezes mid-morning, or the one person who understood the server hands in notice, and the plan either has an answer for that day or it doesn’t. So here is what sits inside our Houston plans, in roughly the order offices end up needing it. Basics first.
The daily work
A help desk with a pulse
Technicians answer in about 5 minutes on average and triage inside 10. Not a bot. Password resets, a printer that quit, a laptop that won’t boot. The everyday side has its own page, IT support in Houston.
Monitoring that never clocks out
Servers, firewalls and laptops report in around the clock, and on Fully Managed IT an after-hours alert reaches a person. Nothing sleeps. See 24/7 IT support in Houston.
Microsoft 365 and cloud
Licensing, tenant security, Teams and SharePoint, plus Azure when you run workloads there. One owner, one bill. The detail sits on Microsoft 365 services in Houston and cloud services in Houston.
Phones on the same contract
Voice rides on the same agreement, so a dead phone line and a dead network reach the same people. Fewer fingers to point. See business phone systems in Houston.
Protection and planning
Security inside the plan
Endpoint detection, email filtering, MFA and phishing training come with Fully Managed IT, not as add-ons. Included means included. The program is laid out on cybersecurity services in Houston.
Backups somebody restores
Fully Managed IT tests restores every quarter. A backup nobody has restored is a hope. Our guide to cloud backup vs on-premises backup for Houston businesses shows which copy survives a flood, a long outage, and a ransomware hit. Ask for the test date. Recovery planning, storms included, lives on disaster recovery services in Houston.
A vCIO with a calendar
Quarterly reviews and a roadmap you can budget against. Spend with a plan. See vCIO services in Houston.
Cover for the IT person you have
Co-managed IT adds after-hours coverage, security and project capacity behind your internal team. Your person stays. See co-managed IT services in Houston.
Teams that want a SOC watching the network on top of their own IT use managed security services in Houston. The same bench also runs managed AI services in Houston for companies adopting AI tools.
Splitting IT across vendors is the habit worth breaking. When support, security and backup answer to different companies, an outage turns into a meeting about whose problem it is. Pick one owner.
Pricing
What Managed IT Services Cost in Houston
Houston buyers rarely see a number before the discovery call. Ours are public. Every rate below is per user per month, flat, with Microsoft licensing billed on top and no hidden fees.
| Plan | Starts at, per user per month | Best for | What sets it apart |
|---|---|---|---|
| Fully Managed IT | $138 | Houston companies that want the whole IT function handled, on site and remote | vCIO planning, on-site and cloud infrastructure management, the advanced security stack, quarterly backup tests |
| Co-Managed IT | $100 | Companies that keep an internal IT person or team | A shared roadmap, compliance consulting and clean handoffs with your staff |
| MSSP Security Focus | $40 | In-house IT teams that need a SOC behind them | Firewall, SIEM and SOC monitoring, vulnerability scanning, incident response, quarterly security reviews |
Two remote-only plans, IT Pro at $110 and IT Essentials at $91, exist for offices outside our Houston and San Antonio coverage areas, so they don’t apply to a Houston address, and we’d rather say that here than have you find it in a proposal. Different product, different buyer. Our published pricing page shows all five.
Run it for a 40-person office in the Energy Corridor. Fully Managed IT starts at $5,520 a month for that team, which is $66,240 a year. Co-Managed IT for the same headcount starts at $4,000 a month. No hourly billing on either. Want the line-by-line version, including what pushes a quote above its starting rate? Our guide to what managed IT services cost in Houston walks through it.
How the flat monthly fee works, and what stays outside it, is on flat-rate managed IT in Houston.
Managed IT or a Houston hire? The BLS math
Skip the comparison with free. The real alternative to a managed plan is a salary, so price that.
The Bureau of Labor Statistics May 2025 wage survey puts the average computer user support specialist in the Houston metro at $62,700 a year. Salary is only part of it. Across US private industry, employers spent $46.89 an hour on total compensation for every $32.82 in wages in the second quarter of 2026, per the BLS Employer Costs for Employee Compensation series, which is the government’s own count of what a worker really costs. That’s a 1.43 multiple, so one help desk hire runs about $89,600 a year once benefits and payroll taxes land.
| Role in the Houston metro | Jobs in the metro | Mean salary | Loaded yearly cost | Fully Managed IT users that budget covers |
|---|---|---|---|---|
| Computer user support specialist | 12,840 | $62,700 | $89,600 | 54 |
| Computer network support specialist | 1,990 | $76,560 | $109,400 | 66 |
| Network and computer systems administrator | 6,330 | $108,200 | $154,600 | 93 |
| Information security analyst | 2,110 | $126,880 | $181,300 | 109 |
| Computer and information systems manager | 13,090 | $182,200 | $260,300 | 157 |
Data from BLS Occupational Employment and Wage Statistics, May 2025, Houston-Pasadena-The Woodlands metro area. Loaded cost is mean salary times the 1.43 compensation multiple. The last column divides that cost by 12 months of the $138 Fully Managed IT rate and rounds down.
Read the last column as a break-even. A Houston company with fewer than 54 users pays less for Fully Managed IT than for a single help desk hire, and that hire still covers only 2,080 of the year’s 8,760 hours. The math is blunt.
Houston doesn’t offer a labor discount, either. Pay for support and admin roles here lands within 1 percent of Dallas-Fort Worth on the BLS tables, so an office shouldn’t budget in-house IT at a Gulf Coast markdown just because the cost of living here sounds lower. Don’t count on one.
The local pool is getting pricier, too. In 2025 average weekly pay in Harris County’s computer systems design industry rose 4.0% to $2,693, about $140,000 a year. Its headcount slipped 4.1% to 29,855 across 3,377 employers, according to the BLS county employment and wages data. Hiring isn’t getting easier.
Service levels
What the Service Levels Look Like, Plan by Plan
A response number without a definition tells you very little. Ours has one. It’s a 5-minute average first response across every ticket, with a triage target under 10 minutes. It comes from our own ticket data. It isn’t a per-ticket guarantee, and we’d rather say so here than bury it in a contract appendix.
The commitments that are written into each plan are below, straight from our pricing sheet.
| Service level | Fully Managed IT | Co-Managed IT | MSSP Security Focus |
|---|---|---|---|
| Who it covers | Your whole IT function | Your IT team plus ours | The security layer for your IT team |
| Support availability | 24/7 | 24/7 | 24/7 |
| Monitoring and alerts | Full visibility, with after-hours response | Coordinated with your internal IT | SIEM and SOC monitoring |
| Security | Advanced protection stack | Core security plus compliance consulting | Advanced protection, firewall, threat intelligence, vulnerability scanning |
| Backup testing | Quarterly | Scoped with your IT lead | Not part of this plan |
| Planning | vCIO and planning sessions | Roadmap and strategic guidance | Quarterly security reviews |
| Rate lock | First 12 months | First 12 months | First 12 months |
| Exit | Inside 120 days, no penalty | Inside 120 days, no penalty | Inside 120 days, no penalty |
What to get in writing from any Houston provider
This part applies whether you pick us or not. In a May 2022 joint advisory, CISA, the NSA, the FBI and their partners told managed service provider customers to make sure their contracts name the security controls the provider runs, require multifactor authentication on the services they receive, and tell them when the provider’s own systems have a security event. Hold your current agreement up to the list below, then do the same with ours.
- MFA on every provider account that can reach your systems, with the provider’s own staff included.
- Notice to you of confirmed or suspected events on the provider’s side, plus logs showing what its accounts did on your network.
- Least privilege, and a promise to shut off provider accounts the day they stop managing something.
- Backups stored apart from the network they protect, with restores that someone has actually tested.
Ask for all four.
Response and resolution are different clocks. Our Houston response time guide shows the three ways a number gets measured, and the MSP SLA benchmarks for 2026 compare the published data. For the clause-by-clause read, start with Houston MSP contract terms.
The Houston team
A Houston IT Team With Two Offices and a 1999 Start
Plenty of providers rank for Houston with a sales office and a queue in another time zone. Fair question to ask any of them. Who is actually here?
Our Houston engineers work out of two offices. One is on Westheimer near the Galleria, and one is on Space Center Boulevard in Clear Lake, so a Bay Area client and a West Houston client both sit close to a team that can drive over. Remote support works from either, and after hours the on-call rotation takes over.
1999
The year Uprite started serving Texas businesses, under the same ownership ever since.
No. 290
Our spot among 460 Houston private companies on the Houston Business Journal 2026 list, ranked by revenue.
4.8
Our Google rating from 62 Houston reviews, which anyone can read in full on Google.
42
People on the Uprite team across Houston, San Antonio and Dallas.
The ranking is a revenue list, and it doesn’t grade IT work. It does show a managed IT firm that has grown steadily in this market. The write-up is in our Houston Business Journal list post, and the Houston reviews on Google are public.
Two recent client results
A Texas real estate company came to us ready to spend more than $120,000 on new server hardware for an overbuilt setup running 14 virtual machines, each needing patches, licenses and backups of its own. We ran a Business Technology Assessment first, recommended consolidation and cut the load to 3 machines for about $20,000. They’re still a client. The full story is in our real estate case study.
A nonprofit lost its main on-site server over a holiday weekend with about 40 staff and more than 3TB of records at stake. Our engineers stood up a temporary environment that weekend and recovered the data. Their backups had been tested. That’s the whole point. Read the nonprofit recovery case study.
Storms are the Houston-specific risk. Hurricane Beryl came ashore in July 2024 as a Category 1 storm and still kept some offices dark for days. The plan for a dead office belongs in the contract, and our hurricane recovery checklist shows what to settle before June.
The local market
What Houston Providers Publish, and What We Do
We read 7 Houston managed IT service pages on October 9, 2026, chosen from the Houston search results for the head term and its variants, plus providers buyers often compare us with. The names don’t matter here. The pattern does.
| What a buyer wants to see | Houston provider pages read (7) | Uprite on this page |
|---|---|---|
| A price per user | 0 of 7 | Yes, every plan, with the Houston plans above |
| A response-time figure | 1 of 7 | Yes, a 5-minute average and a 10-minute triage target |
| A written guarantee | 1 of 7 | Yes, a 120-day exit and a first-year rate lock |
| 24/7 coverage stated | 3 of 7 | Yes, on every plan except remote-only IT Essentials |
| Government data behind its claims | 0 of 7 | Yes, from BLS, CISA, the Texas attorney general and SB 2610 |
| Texas SB 2610 explained | 0 of 7 | Yes, in the tier table below |
The head term itself tells a similar story. Of the first 9 organic results for managed it services houston, 6 were directories, social posts, slide decks or listicles rather than a provider’s own service page, so the search engine has little to pick from. This page is built to be that answer, and the best managed IT providers in Houston ranking sits beside it for buyers who want a shortlist.
Shopping on a deadline? Our Houston managed IT buyers guide lists the questions to ask, and our look at the fastest IT support in Houston compares what local providers say about speed and how each one defines the clock.
Texas rules
The Texas Rules a Houston Company Should Know
Texas Senate Bill 2610 took effect on September 1, 2025. It adds a safe harbor for Texas businesses with fewer than 250 employees that hold sensitive personal information. The bar rises with headcount.
| Employees | What the cybersecurity program must include |
|---|---|
| Fewer than 20 | Simplified requirements, including password policies and employee cybersecurity training |
| 20 to 99 | Moderate requirements, including the Center for Internet Security Controls Implementation Group 1 |
| 100 to 249 | Conformance to a recognized framework, such as the NIST Cybersecurity Framework, the ISO/IEC 27000 series or the CIS Critical Security Controls |
| 250 or more | Outside the safe harbor, because the law covers only businesses with fewer than 250 employees |
What does it buy? A business that proves it ran the program when a breach happened can’t be ordered to pay exemplary damages in the resulting lawsuit, which are the punitive awards that can dwarf the actual loss. It doesn’t stop the lawsuit, and it doesn’t touch actual damages. Read the enrolled text of SB 2610 before you rely on it.
A separate duty sits in Business and Commerce Code 521.053. A breach affecting 250 or more Texans means notice to the attorney general within 30 days of determining it happened, through the attorney general’s reporting page, and the agency then posts each notice publicly. We pulled that list on October 9, 2026.
75 of 271
Texas-based breach notices posted in the last 12 months came from Houston-area organizations.
28
Of those 75 notices covered fewer than 1,000 Texans, so small events happen here.
87%
Of the Houston-area notices involved Social Security numbers.
61 days
Median gap between a breach starting and the organization finding it, as the filers reported it.
Your industry adds rules on top. Medical practices answer to HIPAA, which is why we keep a page on HIPAA cybersecurity in Houston. Defense suppliers answer to CMMC, covered on CMMC compliance in Houston. Terminals and carriers face Coast Guard cyber rules, laid out on IT for Houston maritime and logistics companies, and financial firms carry their own safeguards duties on financial services IT in Houston.
Industries
Houston Industries We Support
Each of these has its own page with the rules, the tools and the pricing for that field. Pick yours.
- Healthcare, medical and dental practices, where HIPAA sets the baseline
- Oil, gas and energy companies, from the Energy Corridor to the field
- Financial services firms working under regulator exams
- Manufacturers, where a stopped line costs shipments
- Law firms that owe clients confidentiality
- CPA and accounting firms in busy season
- Engineering and architecture firms moving large CAD and BIM files
- Maritime and logistics companies along the Ship Channel
- Construction firms run from jobsite trailers
- Real estate and property management offices
- Nonprofits managing donor data on tight budgets
- Small businesses with 10 to 50 users
Dental offices have their own page on dental practice IT support in Houston, and practices that handle patient records can read HIPAA compliant IT services in Houston.
Service area
Where We Work Across the Houston Metro
The Houston metro spans 10 counties, with Harris at the center and Fort Bend, Montgomery, Brazoria and Galveston the largest of the rest. Our clients are spread across it. Engineers dispatch from the two Houston offices, and remote support starts the moment a ticket lands.
Uprite Services in Houston
5718 Westheimer Rd, #1000-101, Houston, TX 77057
Sales (281) 956-2260 · Main (281) 956-2280 · Support (281) 956-2250
Southeast Houston office, 16441 Space Center Blvd, Suite B-1, Houston, TX 77058, main line (281) 956-2270
Each suburb has a page with its own local detail. North and northwest are managed IT services in The Woodlands, managed IT services in Spring, managed IT services in Conroe and managed IT services in Cypress. West and southwest are managed IT services in Katy, managed IT services in Sugar Land and managed IT services in Pearland.
East and southeast are managed IT services in Pasadena, managed IT services in Deer Park, managed IT services in Clear Lake and managed IT services in League City. Companies with sites in other cities can start from managed IT services across Texas, managed IT services in Dallas or managed IT services in San Antonio.
Getting started
How a Houston Onboarding Works
Switching providers is the part owners dread. It works best as four steps with a name on each.
Assessment
We inventory your endpoints, servers, network, cloud and security setup, then hand you a written report. The Business Technology Assessment is free, and you keep the report whether you sign or not. No strings.
Roadmap
Our vCIO turns the findings into a prioritized plan covering fixes, retirements and upgrades, so you can see what’s urgent and what can wait before you commit budget to any of it. Priorities, in order.
Cutover
We take over support next to your current provider or internal team, with no scheduled interruption, and your staff gets security training from the first week, because phishing still reaches people before it reaches servers. Staff stay productive.
Run and review
Help desk, monitoring, patching, security operations, Microsoft 365 administration and backup checks run daily. Quarterly reviews report ticket volumes, response times, security posture and open risks. Then it repeats.
Client Testimonials
Hector and Kareem are super helpful! They are always willing to take on my computer problems even if its small. I had my mouse disappear off my screen, it was an user issue but Hector didn't make me feel small or "dumb" for this error. We love uprite!
I had been having trouble with an IT matter that I didn't think would be fixed but Arvin Ebueng from Upright took his time with me and worked with me until we were able to resolve the issue. The issue was an internal issue with the way the program was written, but Arvin came up with a great work around so that I am now able to do what I need to do at my job. Long story short, he got me access to both things that I need access to simultaneously and daily. Thanks 😊 Arvin, you are much appreciated 👏 💐 🥳.
I'm am not a "tech" person, however the team at Uprite gets me through the technological side of computers and software so that I can function on a daily basis... but the most enduring quality is that they care. Special shoot out to Mary, Sergio, Eufemio, Hector, and Jeff just to name a few... I appreciate each of you and the help you give me.
Uprite has been one of the best services the company I work with has provided for us they help us with any issues we run into and are always easy to work with, and very patient with us and friendly.
We use this IT Service at Delta Fastener, they are always helpful and prompt with their responses. They solve our computer issues quickly and effectively. A knowledgeable staff is the most important asset to a company - Uprite fills that gap for us by being a partner in business for all of our IT issues. Outsource what you don't know and focus on what is really making you money!
FAQ
Managed IT Services in Houston, Answered
How much do managed IT services cost in Houston?
Uprite’s Houston plans run $100 to $138 per user per month. Fully Managed IT is $138, Co-Managed IT is $100 and the security-only MSSP plan is $40, all before Microsoft licensing. Every rate is published on our pricing page, and your first-year rate is locked.
What do managed IT services include?
Help desk, 24/7 monitoring, cybersecurity, backup and recovery, Microsoft 365 administration and IT planning, all for one monthly fee. Fully Managed IT adds on-site and cloud infrastructure, quarterly restore tests and a vCIO. Phones and AI tools can ride on the same agreement.
Are managed IT services and an MSP the same thing?
Mostly, yes. An MSP, or managed service provider, is the company that delivers managed IT services. The difference worth checking is scope. Some providers only monitor and send alerts, while others answer tickets, run security and own the outcome. Ask which one is in your quote.
How fast does Uprite respond in Houston?
Our average first response is about 5 minutes, and we aim to triage every request inside 10. Both figures come from our own ticket data, not a per-ticket guarantee. Houston offices are staffed 7 a.m. to 6 p.m. on weekdays, and on-call engineers cover the hours after that.
We already have an IT person. Do we still need managed IT?
Possibly only part of it. Co-Managed IT starts at $100 per user per month and puts our engineers behind your IT person for after-hours cover, security and projects. Across the market, co-managed IT runs $60 to $130 per user per month, and most one-person IT shops land between $85 and $110.
Can we leave if it isn’t working?
Yes. You can exit inside the first 120 days with no penalty, and your data goes with you. After that, your agreement terms apply. Annual agreements are common, and we walk through the terms before you sign anything.
Does Uprite cover the whole Houston area?
We support clients throughout the Houston metro, from Conroe and The Woodlands to League City and Sugar Land. Engineers dispatch from our Westheimer and Clear Lake offices, and remote support works from either one.
What does Texas SB 2610 mean for a Houston company?
It limits exemplary damages in a breach lawsuit for Texas businesses with fewer than 250 employees that ran a cybersecurity program when the breach happened. The program scales with size, from simplified rules under 20 employees to a recognized framework at 100 to 249.
How is managed IT different from break-fix support?
Break-fix bills you for each incident after something breaks. Managed IT charges a flat monthly fee, so the provider is paid to prevent incidents. For most companies with 10 to 300 users, that makes IT cost predictable and puts someone on watch before the outage, not after. Prevention beats repair.
When is a Houston hire cheaper than managed IT?
Using BLS May 2025 Houston wages, one help desk hire costs about $89,600 a year fully loaded, which equals Fully Managed IT for 54 users. Below that headcount, managed IT costs less than one hire. Past it, many companies keep one internal lead and add co-managed IT behind them.
Start With the Free Assessment
Every month on an IT setup you don’t trust is another month of risk you carry alone. The assessment is free and comes with no obligation. Prefer to talk first? Call our Houston office at (281) 956-2280.
Connect With Us
Are you in need of a technology partner? Reach out to an IT expert today.
Houston
5718 Westheimer Rd, #1000-101
Houston, TX 77057
Sales: (281) 956-2260
Main: (281) 956-2280
Support / Help Desk: (281) 956-2250
