Managed IT Services in Boerne, TX and Across Kendall County
Uprite runs the entire IT operation for Boerne companies at a flat monthly rate per person. Help desk, cybersecurity, 24/7 monitoring, backup and recovery, and IT planning all sit inside that one number. We work from our north San Antonio office, about thirty miles down I-10, and we build for the records and file-handling obligations Kendall County employers actually carry.
Proactive support, documentation you could hand an auditor, and networks planned around your actual address, built for Boerne manufacturers, engineering and design firms, medical practices, and Hill Country professional services, and backed by a 120-day satisfaction guarantee.
Get a Free Boerne IT AssessmentNo obligation. We’ll send a custom assessment within 48 hours.25+ Years in Texas | MSP 501 7 Consecutive Years | SOC 2 Type 1 Certified | 120-Day Guarantee
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Independently Rated and Recognized Across Texas
The Kendall County Problem
In Boerne, Very Small Companies Carry Very Large Obligations
Boerne does not have the economy its size would suggest. The city counted 17,850 residents at the 2020 census and roughly 24,047 by 2025, and Kendall County went from 44,568 people to 53,289 across those five years, a 20.3% increase that the Census Bureau ranks fifth fastest in Texas and seventh fastest in the country. What arrived alongside that growth is not a scaled-down San Antonio. The Boerne Kendall County EDC lists design and building professional services, biosciences and pharmaceuticals, and advanced manufacturing as the region’s leading sectors, which is an unusual mix for a town this size. Uprite delivers managed IT services for San Antonio-area companies, and Boerne is the market where the distance between what a business owes and what its systems can prove is widest.
Look at who is actually here. EKF Diagnostics runs in vitro diagnostic manufacturing on North Main. Prytime Medical Devices builds the ER-REBOA catheter out of Upper Balcones Road. Mission Pharmacal, Albany Engineered Composites, Electrolab Controls, Thomas Instrument, and Oil Filtration Systems all operate in or around town, and Boerne ISD, Kendall County, and the City of Boerne employ hundreds more. Layered around them is a deep bench of engineering firms, architects, custom builders, environmental consultants, surveyors, and specialty medical practices.
A twenty-person medical device manufacturer in Boerne answers to the same records rules as a two-hundred-person one. A composites shop supplying aerospace primes gets asked about export controls and who has access to what. An engineering firm holds drawings a client can call for a decade later. A builder with eight crews runs the whole operation out of trucks across three counties. None of those companies has an IT department. They have an office manager who is good with computers and a server somebody’s nephew set up.
That is the real problem here, and it is a different problem from the one a fast-growing suburb has. Nobody in Boerne is short of work. They are short of proof that their systems are under control: who can reach what, what changed and when, whether the backup restores, whether an account was actually closed the day somebody left. The equipment is usually fine. The evidence is missing.
The second issue is the address rather than the city. Kendall County is spread out in a way a metro is not. Fair Oaks Ranch alone straddles Bexar, Kendall, and Comal counties depending on which street you are on. Cordillera Ranch, Esperanza, Comfort, Sisterdale, Bergheim, and Waring are all ordinary places to run a business from around here, and what a carrier can deliver to one of them has very little to do with what it delivers two miles away. Most companies work that out after they have signed the lease.
Break-fix IT answers neither problem well, and the reason is structural rather than personal. You pay when something breaks, so your provider earns on the bad days and earns nothing on the good ones. Nobody in that arrangement is being paid to write the access list, test the restore, or check the circuit before you commit to a building.
Everything below is about closing that gap. One managed environment, priced per user, documented well enough to hand to an auditor, watched around the clock, and planned against the address you actually occupy.
Find out what you could actually prove today.
We go through your network, endpoints, backups, account list, and documentation, then put the findings in writing inside 48 hours. It costs nothing and the report is yours to keep.
Get a Free IT AssessmentWhat You Should Expect
What Managed IT Services in Boerne Should Actually Include
The phrase “managed IT” now covers such a wide range of work that two quotes carrying the same heading can describe completely different services. Here is the concrete version.
A managed IT services provider, an MSP, operates your technology for a fixed monthly fee per user. Monitoring, security, help desk, backup, vendor handling, and planning all sit inside that figure. No hourly meter when a switch dies on a Sunday. No invoice that nobody budgeted for.
Where Boerne buyers get caught is the base agreement. Two quotes arrive, the lower per-user figure wins, and half a year later endpoint security turns out to be an upgrade, restores were never tested, writing anything down is a billable project, and anything after 6pm is out-of-scope labor at $200 an hour. That quote was never cheaper. It was narrower, and the difference showed up on its own schedule.
So this is the comparison we hand to owners running 15 to 150 people in this county.
| Line item | Uprite (from $91/user/mo) | Typical regional MSP ($125–$175/user/mo) |
|---|---|---|
| Help desk your team can actually reach | Included, real technicians | Usually included |
| 24/7 monitoring of servers and network gear | Included in IT Pro | Often a tier upgrade |
| System documentation you could hand to an auditor | Built during onboarding and kept current | Usually a separate engagement |
| Access reviews and same-day offboarding | Documented process, accounts closed the day someone leaves | Ticket by ticket, often missed |
| Endpoint security (EDR) | Included | Commonly an add-on |
| Email security and phishing defense | Included | Commonly an add-on |
| Backup with restores that get tested | Included, tested semi-annually | Backup yes, testing rarely |
| Large CAD, BIM, and imaging files that open quickly | Designed for, on site or in Azure | Rarely considered before the complaints start |
| Carrier and circuit check before you sign a lease | We check the specific address for you | Not offered |
| Customer and insurer security questionnaires | We fill them in with you | Usually your problem |
| Strategic IT planning (vCIO) | Quarterly or monthly reviews | Rarely at the base tier |
| Published pricing | Yes, on the website | Almost never |
| Written satisfaction guarantee | 120 days | None we have seen in this market |
| SOC 2 Type 1 certification | Yes | Few local providers hold it |
Two of those rows decide how the next two years go in this county. The documentation row, because in a regulated shop the question is never whether a control exists, it is whether you can show it existed on a Tuesday last March. And the circuit row, because finding out what a building can get after you have signed for it is measured in months, not days. Our full managed IT services page lists every plan line by line, and firms that live in drawings can weigh it against our engineering and architectural IT scope. If you want the wider market picture, the Texas managed IT pricing breakdown covers what everyone else charges.
Ask what is included. Then ask what is excluded, and ask specifically what you would be handed if a customer audited you next month. That second answer predicts your next twelve months far better than the price does.
Honest Fit Check
Who This Is Built For (And Who It Isn’t)
Kendall County’s employer base is far more varied than its population implies. EKF Diagnostics and Stanbio Laboratory, Prytime Medical Devices, Mission Pharmacal, Albany Engineered Composites, Electrolab Controls, Thomas Instrument, Westward Environmental, Boerne ISD, HEB, and the Methodist emergency center on Menger Springs all operate here, and Das GreenHaus opened in 2023 as the county’s first business incubator. The layer we serve sits around and beneath those names: companies of roughly 15 to 150 people that supply them, design for them, treat their staff, or build what they occupy. We are a good fit for some of those and an honest mismatch for others.
| Right fit | Not the right fit |
|---|---|
| A regulated manufacturer, lab, or device company that has to evidence controls rather than simply have them | An enterprise with 500+ staff and a full internal IT department. We do co-managed work, but you likely need a different scale of partner. |
| An engineering, architecture, survey, or environmental firm whose work product is enormous files and a decade of retained records | A three-person startup that needs email and a shared drive. An MSP would be premature. Microsoft 365 and a good password manager will carry you further right now. |
| A builder or trades contractor running crews and job sites across Kendall, Bexar, and Comal counties from a small office | A buyer whose only test is the lowest number on the page. A provider quoting $60 per user is leaving out things you will pay for later, usually at the worst possible time. |
| A medical, dental, or specialty practice carrying HIPAA obligations | |
| A company whose only IT person is an office manager who never asked for the job |
Verify Before You Sign
The Numbers Behind Uprite
Every figure below can be checked before you speak to anyone here. That is the whole reason we publish them.
25+ yrs
Supporting Texas businesses across San Antonio, Houston, and Dallas-Fort Worth.
MSP 501 7x
Seven consecutive years on the Channel Futures MSP 501, ranked #264 nationally in 2026.
$91
Per user per month starting for IT Essentials. $110 for IT Pro. $138 for Fully Managed. Every rate is on this website.
120 days
Written satisfaction guarantee in every contract. Fall short and you leave, with nothing to pay.
SOC 2
Type 1 certified, and we hold the HIPAA Seal of Compliance for healthcare clients.
Year 1
Rate lock. Your per-user price does not move in the first year, whatever your headcount does.
Service Area
Where We Cover, and How On-Site Works Out Here
Our office is at 11831 Radium St., San Antonio, TX 78216, on the north side of the city. Boerne sits about thirty-one miles northwest of downtown San Antonio on I-10, which puts us on the Boerne side of San Antonio rather than the far side of it. That is a practical detail rather than a marketing one. It means driving out is a normal part of the service instead of a trip somebody has to justify internally.
Coverage runs across Kendall County and the communities either side of the I-10 and US 87 corridor. Boerne itself, plus Fair Oaks Ranch, Cordillera Ranch, Esperanza, Comfort, Sisterdale, Bergheim, Waring, Kendalia, Bulverde, Leon Springs, and Helotes. If your building is off I-10, Highway 46, or one of the ranch roads between them, you are inside our ordinary dispatch range. Plenty of clients here also lean on our IT support team in San Antonio for a second office, and companies further along the corridor work with us in New Braunfels.
Roughly 80% of tickets close remotely. Somebody connects, works out what is wrong, fixes it, and no vehicle moves. The remaining fifth genuinely needs hands on equipment, and in Kendall County that skews heavily toward infrastructure rather than desktops, because the buildings are older, further apart, and more likely to have been wired by whoever happened to be available. A switch fails and half a shop floor goes dark. A firm takes the suite next door and needs the circuit ordered, the wireless surveyed, and the workstations staged before the lease starts. A rack has to be rebuilt because nobody can trace a cable through it anymore.
It is worth knowing what is heading this way too. The Boerne Kendall County EDC is actively recruiting biosciences, advanced manufacturing, agri-tech, and design and building services, and its trade-area projection puts another 11.73% of population growth between 2025 and 2030 with more than 5,200 residential lots already planned. Set that against the county’s 20.3% growth since 2020 and you can see why contractor availability and circuit lead times are tightening for everybody. Better to plan around that than to meet it on move-in day.
Before You Switch
The Four Things Boerne Owners Push Back On
“Our IT guy handles it and we like him.”
Then keep him. A meaningful share of our Hill Country work is co-managed IT, where your person stays and simply stops being the single point of failure. We pick up 24/7 monitoring, security operations, backup management, after-hours cover, and the documentation nobody can write while also resetting passwords all day. The uncomfortable question is not whether he is good at his job. It is what your business does during the week he is on a ranch with no signal.
“That is more than we budgeted for IT.”
More than what, though. One experienced IT professional in this market runs roughly $95K to $165K fully loaded, cannot cover nights, takes vacation, and is unlikely to be a security specialist and a cloud architect and a network engineer simultaneously. IT Pro at $110 per user puts an entire team behind you instead. For a 40-person Boerne company that is $4,400 a month against $8K to $14K for one or two hires who still leave gaps in the cover.
“We are only fifteen people. Aren’t we too small for this?”
Size is the wrong test. Obligation is the right one. If a customer, an insurer, a regulator, or a bank can ask you to demonstrate how access is controlled and how data is retained, then the number of desks you have does not reduce the answer you owe. We support Boerne companies well under twenty people, and the honest counter-case is in the fit table above: if nobody has ever asked you a security question and you just need email and a shared drive, wait.
“You are in San Antonio, we are in the Hill Country.”
True, and worth stating plainly. Thirty-one miles out I-10 is close enough that we dispatch here routinely, and about 80% of what goes wrong never needed anybody in the building anyway. What sitting inside a larger San Antonio operation buys you is a real bench: somebody on 24/7 coverage at 3am, a security specialist the week a customer sends a questionnaire, and a vCIO when you are planning a build. A two-person local shop cannot staff all three at once.
Getting Started
How Onboarding Works
Every provider calls the transition painless, then spends four months quietly working out what you actually have. Here is our sequence, with real timelines attached to it.
Step 1. Discovery Call
Thirty minutes on your headcount, your sites, what breaks most often, and, specifically for this market, what you are obliged to be able to prove. Customer audits, insurer questions, FDA or HIPAA records, export-control requirements, retention rules on drawings. We also ask where your building actually is, because that shapes the connectivity conversation. Nobody presents anything at you on that call.
Step 2. Assessment You Keep
A no-charge review of your network, endpoints, security posture, backup health, cloud configuration, and account hygiene. You get the written report whether or not you sign with us. A fair number of people use it to hold their current provider to account instead, which is a perfectly good outcome.
Step 3. A Proposal You Can Check
There are no mystery numbers in it. The rates already sit on this site, so the only open questions are which plan fits and exactly what is inside it. Read it against the table above row by row, and against our regional cost breakdown if you want a second reference point.
Step 4. Cutover and Documentation
Two to four weeks of real work. Monitoring agents deployed, security stack configured, every system written down properly, credentials moved into a vault, an offboarding process that exists on paper rather than in somebody’s head, and support workflows switched on. Your people can raise a ticket from the first morning.
Step 5. Ongoing Support and Strategy
Help desk for daily issues, 24/7 monitoring for infrastructure, and quarterly or monthly reviews depending on the plan. We look at what broke, what changed, who joined and who left, and what is coming that the network is not ready for yet.
Most Boerne clients are fully running on the new environment inside three weeks. If you have a second site, production equipment that can only be touched on a weekend, or a validated system that needs its change record kept clean, five is more realistic and we will tell you that before you sign rather than afterwards.
Differentiators
Three Things That Set Us Apart
Published Pricing, No Discovery Call Required
Plans start at $91 per user per month and the numbers sit on the website before you speak to anybody. Nearly every provider chasing Boerne work makes you sit through a call before they will name a figure. Compare the whole market in our Texas MSP pricing index.
A 120-Day Guarantee You Can Actually Use
It lives in the contract itself, not on a brochure. Fall short of what we promised and you can leave inside 120 days with nothing to pay and no notice period to argue about. It has been in every agreement we write for years, which is precisely why we onboard carefully rather than quickly.
We Build for What You Have to Prove
Documentation kept current instead of written once, access reviews and offboarding that survive turnover, retention that matches how long you are actually required to hold records, and a roadmap tied to your obligations rather than a hardware refresh cycle. Layered over our cybersecurity solutions and SOC 2 Type 1 certified operations, with tested backup and recovery underneath it and managed security services available when the questionnaires get harder.
What Clients Say
Trusted by Texas Organizations That Cannot Afford Downtime
FAQ
What Boerne Business Owners Ask Us First
Managed IT across Boerne and the wider San Antonio market generally runs $125 to $175 per user per month for fully managed coverage. Uprite starts at $91 for IT Essentials, which covers business-hours support, core monitoring, and the Microsoft Defender security stack. IT Pro is $110 and adds 24/7 monitoring, advanced endpoint and email security, Azure management, and strategy reviews. Fully Managed IT with on-site support starts at $138. Every rate is published, and your per-user price is locked for the first year. For a typical 40-person Kendall County firm that lands between roughly $3,600 and $5,500 a month, all in.
Yes, and it is a large part of why Boerne companies call us. We do not certify you and we are not your quality consultant, but we build and operate the technical controls the standards ask for and, just as importantly, the evidence that they were in force. That means documented access control with named owners, logging and retention set to your required period, change records for validated and production systems, tested restores rather than assumed ones, encryption at rest and in transit, and same-day account removal when somebody leaves. When a customer, an insurer, or an auditor sends a questionnaire, we sit down and complete it with you rather than emailing it back.
Possibly, and it is worth checking before you commit rather than after. Inside Boerne city limits most commercial addresses have reasonable options. Out toward Cordillera Ranch, Sisterdale, Bergheim, Comfort, or the ranch roads off Highway 46, what is available can change street by street, and lead times for a new circuit stretch a long way past what a metro address would quote. Your support does not change at all, because monitoring, help desk, and security are delivered over whatever connection exists. What changes is the design. We check carrier availability at your specific address, plan a sensible backup path such as a second circuit or cellular failover, and tell you honestly what a building can and cannot support before you sign a lease on it.
Yes, and for design and engineering firms this is usually the first thing worth fixing. The problem is rarely the file size on its own, it is a consumer-grade drive on a slow switch being asked to serve twelve people opening the same model. We size the storage, the switching, and the wireless for how your team actually works, and then decide with you whether the files belong on properly specified local hardware with cloud backup, or in Azure with local caching so opens stay fast. Retention matters just as much here. Drawings and models that a client can ask for a decade later need a storage plan that assumes they will be asked for, not one that assumes they will not.
Both, and roughly 80% of issues close remotely without anybody driving anywhere. Our office at 11831 Radium St., San Antonio, TX 78216 is about thirty-one miles from Boerne on I-10, and it sits on the north side of San Antonio, so we reach you without crossing the city. We dispatch across Boerne, Fair Oaks Ranch, Cordillera Ranch, Comfort, Sisterdale, Bergheim, Waring, Kendalia, Bulverde, Leon Springs, and Helotes. The work that genuinely needs somebody on site is nearly always infrastructure: a failed switch, a new suite that needs cabling and wireless, a rack that has to be rebuilt, or equipment on a shop floor that cannot be touched remotely.
Probably not, but it depends on what you are carrying rather than how many desks you have. Fifteen people in a regulated manufacturer, an engineering firm, or a medical practice usually have more obligation and more risk than sixty people in a business nobody audits. The test we use is simple: if a customer, insurer, regulator, or bank can ask you to demonstrate how access is controlled and how long you keep records, a managed environment pays for itself. If nobody has ever asked you a security question and you need email and a shared drive, Microsoft 365 and a good password manager will serve you better for now, and we will say so.
Start Here
The Cheapest Time to Fix This Is Before Somebody Asks You to Prove It
One bad event is enough. The average small-business breach costs $254,445, and that figure covers none of what follows: the weeks of disruption, the customers who quietly move their orders elsewhere, the insurance renewal that doubles, the questionnaire you suddenly cannot answer. Or the quieter version, which happens far more often. Somebody resigns, and it turns out the admin passwords left with them because nobody ever built a vault.
Boerne is full of small companies doing serious, regulated, high-consequence work with technology that nobody has ever been paid to look after properly. Between $91 and $138 per user per month, doing it properly costs a small fraction of one bad week.
Or call our San Antonio office directly at (210) 366-4811.
