Real Estate IT Services in Dallas
Real estate IT services in Dallas protect a brokerage’s email, transaction files, and the agent devices that reach them. Uprite runs that work from North Dallas, with a five-minute average response and fully managed IT from $138 per user.
SOC 2 Type 1 audited in 2023. The Dallas arm of our real estate IT services across Texas, built for residential brokerages, commercial real estate firms, and investors in Dallas-Fort Worth.
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The Dallas Pattern
Dallas Brokerages Have About Four Agents for Every Employee
We started with two public counts.
The first comes from the Bureau of Labor Statistics Quarterly Census of Employment and Wages. In 2025, Dallas, Collin, Denton, and Tarrant counties had 3,301 offices of real estate agents and brokers, and those offices carried 8,822 people on payroll. That works out to about 2.7 employees per office. That’s a small payroll.
The second comes from the Texas Real Estate Commission’s license holder data, which we pulled on October 20, 2026. The same four counties list 36,184 active sales agents and 8,490 individual brokers. In Texas a sales agent needs a sponsoring broker to hold an active license, so every one of those agents works under some brokerage’s name. Put the two numbers side by side and a Dallas-area brokerage has roughly four licensed agents for each person it pays as staff.
Those agents are the network.
They’re usually independent contractors working on laptops and phones the brokerage never bought. And the gap got wider. Brokerage offices in the four counties went from 2,603 in 2020 to 3,301 in 2025, up 27 percent, while payroll in those offices rose about 5 percent. More firms, thinner staff, and a bigger share of client data sitting on devices nobody at the firm manages.
Texas doesn’t let a broker treat that as somebody else’s problem. Under TREC Rule 535.2, the broker is responsible for the authorized acts of its sponsored agents, has to keep written policies for them, and has to hold transaction records for at least four years. Those records include substantive communications with the parties. In practice that means email and text messages, and a lot of it sits in accounts the agents opened themselves. Those inboxes still count.
So a provider that quotes a Dallas brokerage by counting the desks in the office is pricing the smallest part of the job. Desks are easy. Property managers deal with a different set of problems, like resident data, after-hours lines, and software backups, and we cover those in our guide to IT support for Dallas property management companies. This page is about brokerages and commercial real estate.
Inside the Brokerage
What Brokerage IT Services in Dallas Have to Cover
Take a typical brokerage between Uptown and Southlake.
The office has a dozen desks, a conference room where closings get signed, a copier that scans to email, and guest Wi-Fi with the password taped to the front counter. Behind that office are 60 agents. They show homes in Prosper, write offers from the car, and send contracts from a Gmail address they opened in college. The transaction platform holds the documents. The broker’s Microsoft 365 tenant holds some of the email, and the rest lives wherever each agent happens to keep it. Nobody planned it that way.
Rosters turn over fast. Of the 36,184 active agents in our four-county pull, 12,230 started with their current sponsoring broker in the last 12 months, and 9,549 of them already held a license before that, so most were moving over from another firm. Every move means an account to open, an account to close, and client files that may leave with the agent. We cover that cycle step by step in our guide to agent onboarding and offboarding IT in Dallas.
Size doesn’t help. About 51 percent of those agents hang their license with a sponsor that carries at least 100 agents in these four counties alone, and nine sponsors carry more than 500 each. A big Dallas brokerage has the same problem as a small one, just with more accounts.
The law covers the data either way. Texas Business and Commerce Code Section 521.052 requires a business to keep reasonable procedures that protect the sensitive personal information it collects, and to destroy records it no longer keeps. A brokerage collects plenty of it, from driver’s license copies to bank letters and pre-approval files. If the copy of the buyer’s ID lives on an agent’s phone, the procedures have to reach the phone.
That’s why real estate IT support in Dallas starts with identity rather than hardware. Who has access, on which device, to which files, and what happens on the day they leave?
Uprite completed a SOC 2 Type 1 examination in 2023 and has worked with Texas businesses since 1999. For a brokerage, we build the program around one tenant, named accounts, enrolled devices, and a records trail you could hand to TREC if it ever asked.
What That Looks Like for a Dallas Brokerage
One Microsoft 365 Tenant for Every Agent
Each sponsored agent gets a brokerage email address in a tenant the broker controls. Transaction correspondence stops living in personal inboxes, and the four-year minimum TREC sets for transaction records has somewhere to apply. No exceptions for top producers.
Devices Enrolled, Not Owned
Agent laptops and phones are enrolled in Microsoft Intune with app protection. The brokerage can remove its own data from a personal phone without touching the agent’s photos. The agent keeps their privacy.
Logins That Close When an Agent Leaves
Offboarding is tied to the sponsorship change. Email, the transaction platform, e-signature, CRM, and shared files all close on the same day, from one checklist.
Transaction Files in One Library
Contracts, disclosures, and commission records go in a structured library with retention set to at least the four years TREC requires, instead of being scattered across 60 laptops.
Backups of the Records You Have to Keep
Microsoft 365 email and SharePoint are backed up outside Microsoft, and on the fully managed plan we test a restore every quarter using a real closed file.
Office Wi-Fi That Keeps Guests Apart
Staff, agents, and clients waiting for a closing each get their own network behind a business-class firewall, so a buyer’s tablet never shares a segment with the accounting PC.
A common shortcut is letting each agent team pick its own tools. One team buys a password manager, another shares a spreadsheet of logins, and a third uses nothing. A single brokerage-wide setup is easier to run than three separate ones, and it keeps working after a team leader takes her group to another firm. Pick one setup.
The Risk
Texas Ranks Second in the Country for Cybercrime Losses
The money in a real estate deal moves by wire.
The FBI’s 2025 Internet Crime Report counted $3.05 billion in business email compromise losses nationwide. Its real estate category, which covers fraud tied to real estate investments and rental property, logged 12,368 complaints and $275.1 million in losses. Texas ranked second among the states, with 97,912 complaints and $1.83 billion in reported losses. Those are reported losses only.
Wire fraud gets the headlines, and our guide to real estate wire fraud and client data walks through how those schemes play out. Behind many of them sits a plainer failure, which is a mailbox someone else can log into. Once an attacker is inside an agent’s email, they can read the whole deal, learn the closing date, and send the buyer a message that looks right in every detail. The buyer wires the money.
One stolen password can do it.
Texas puts a clock on what happens next. Section 521.053 gives a business 60 days after it determines a breach occurred to notify the people affected, and 30 days to tell the Attorney General when 250 or more Texans are involved. NAR’s Data Security and Privacy Toolkit gives brokers sample policies for this, but a policy only works when the systems underneath it are set up to match. That part is the job of our cybersecurity services in Dallas.
Multi-Factor That Agents Actually Use
Phishing-resistant sign-in on email and the transaction platform, plus conditional access that blocks logins from countries no agent has visited.
Mailbox Rules Watched at Night
Managed detection flags the hidden forwarding rule an attacker usually creates first, long before the closing date shows up in a fake email.
Payment Changes Confirmed by Phone
A written callback rule for any change to wire instructions, using a number already on file and never the one in the email.
A Notice Plan Ready Before You Need It
An incident plan built around the Texas 60-day and 30-day deadlines, with the names, numbers, and order of calls already worked out.
Commercial Real Estate
Commercial Real Estate IT in Dallas Includes the Building
Commercial firms carry a heavier load.
Dallas County real estate employers averaged 8.7 people per establishment in 2025, compared with 6.1 in Harris County, based on the same BLS county data. They paid an average of $122,278 a year, well above the $93,544 average for all private employers in the county. Lessors of real estate, the companies that own and operate buildings, employed 18,357 people in Dallas County alone. These are deal teams, asset managers, and accountants, and the files they work in are worth a lot to the wrong person. Attackers know that.
That work runs through investor portals, lease abstracts, rent rolls, loan documents, and data rooms full of offering memoranda. The buildings are networked too. Access control, cameras, elevator monitoring, and building automation can end up on the same switches as the lobby Wi-Fi when an installer wired them that way and nobody went back to separate them.
What We Support for Dallas Real Estate Firms
Microsoft 365 and Teams
Email, Teams, SharePoint, and OneDrive set up for deal work, with outside sharing links that expire and guest access that gets reviewed every quarter.
Transaction, E-Signature, and CRM Access
We manage the identity and device layer under the platforms your agents already use, so access follows the person and ends when they leave. The software vendor still supports its own product.
Data Rooms and Investor Files
Controlled sharing for offering memoranda, rent rolls, and lease abstracts, with access logs you can show a lender or investor who asks who opened what.
Building Systems on Their Own Network
Access control, cameras, and building automation are segmented away from the corporate and tenant networks, so a compromised lobby kiosk can’t reach the accounting server.
Phones for Teams on the Move
VoIP phones and call routing that follow agents to their cell phones, plus a main line that rings through to a person when the office is closed.
North Texas Storm Planning
Hail and spring storms can take out power, roofs, and circuits in one afternoon. Failover, cloud backup, and remote access are planned with our disaster recovery in Dallas team before storm season starts.
Growth has a direction here.
Most of the new brokerage offices in the four counties since 2020 opened north and west of Dallas County. Collin County went from 553 offices to 789, Denton from 294 to 413, and Tarrant from 612 to 732, while Dallas County added 223. A firm opening a second office in Frisco or Fort Worth needs the same tenant, the same device rules, and the same offboarding steps as the first one, not a second copy of everything. Write the rules once.
Open the next office on the first office’s rules, not its leftovers.
By the Numbers
The Numbers Behind Real Estate IT in Dallas
We pulled most of these from federal and state data for this page. The rest come from the FBI, Texas statute, and our own pricing page. Every source is linked or named.
36,184
Active sales agents in Dallas, Collin, Denton, and Tarrant counties in TREC license data, October 20, 2026.
2.7 people
Average payroll staff per real estate brokerage office in those counties in 2025, down from 3.2 in 2020.
33.8%
Share of those active agents who started with their current sponsoring broker in the past 12 months.
$275.1M
Losses in the FBI’s real estate fraud category in 2025, across 12,368 complaints nationwide.
$138
Starting price per user per month for Uprite’s fully managed plan in Dallas, on-site visits included.
| Metric | Data Point | Source |
|---|---|---|
| Offices of real estate agents and brokers, Dallas, Collin, Denton, and Tarrant counties | 3,301 in 2025 (2,603 in 2020) | BLS QCEW, NAICS 531210, private, annual averages |
| People on payroll in those brokerage offices | 8,822 in 2025 (8,372 in 2020) | BLS QCEW, NAICS 531210, private, annual averages |
| Active sales agents, same four counties | 36,184 | TREC license holder data, Texas Open Data Portal, October 20, 2026 |
| Active individual brokers and broker companies, same four counties | 8,490 brokers, 3,769 companies | TREC license holder data, October 20, 2026 |
| Agents whose current sponsorship began in the last 12 months | 12,230 (9,549 already licensed) | Uprite analysis of TREC license holder data |
| Agents under a sponsor carrying 100 or more agents in the four counties | 51 percent | Uprite analysis of TREC license holder data |
| People per real estate establishment, Dallas County | 8.7 (Harris County 6.1) | BLS QCEW, NAICS 531, 2025 annual averages |
| Average annual pay in Dallas County real estate | $122,278 (all private employers $93,544) | BLS QCEW, NAICS 531 vs. all private, 2025 |
| Business email compromise losses, United States | $3.05 billion in 2025 | FBI Internet Crime Complaint Center, 2025 report |
| Breach notice deadlines in Texas | 60 days to individuals, 30 days to the AG at 250+ Texans | Tex. Bus. & Com. Code Sec. 521.053 |
| Uprite published starting prices in Dallas | $138 fully managed, $100 co-managed, $40 security, $110 or $91 remote-only | Uprite pricing page, October 2026 |
Tell us how many agents you sponsor and where their email lives.
We’ll map the brokerage before you commit to anything.
Get Your Free Real Estate IT AssessmentGetting Started
How We Onboard a Dallas Real Estate Firm
Closings don’t wait for IT. We schedule the work around them.
Step 1. Count Every Account, Not Every Desk
Staff, sponsored agents, shared mailboxes, the transaction platform, e-signature, CRM, and every outside vendor with a login. The inventory is yours to keep, even if you never hire us.
Step 2. Business Technology Assessment
The inventory turns into a ranked plan. Anything that touches money or client IDs goes first, so accounts belonging to agents who left last spring get handled in week one. New monitors can wait.
Step 3. Close the Doors Before Moving Anything
Multi-factor on every account, access removed for departed agents, mailbox auditing switched on, and a full Microsoft 365 backup taken before any migration begins.
Step 4. Bring the Agents Into One Tenant
Agent email and files move into the brokerage’s Microsoft 365, devices get enrolled, and each agent gets a short walkthrough scheduled away from their closing days.
Step 5. Run It and Document It
Around-the-clock monitoring, a help desk that answers in about five minutes on average, quarterly access reviews, and records that show your insurer what was done and when.
A 15-agent boutique in Lakewood already on Microsoft 365 is a short project. A 300-agent brokerage with offices in Plano and Southlake, two transaction platforms, and half its agents on personal Gmail takes longer. We’ll give you the timeline before you sign anything. It’s in writing.
Honest Fit Check
Who This Program Is Built For
| Right fit |
|---|
| Dallas-Fort Worth residential brokerages sponsoring anywhere from 10 to 500 agents, plus the teams inside them |
| Commercial real estate firms, investors, and owner-operators with deal teams, investor files, and buildings on the network |
| Brokers who can’t say today which former agents still have email or file access |
| Firms asked for multi-factor, backup, or incident plan evidence on a cyber insurance application who couldn’t produce it quickly |
These are the firms we had in mind when we built it. If yours is close but not an exact match, ask anyway, because the first call costs nothing.
Before You Switch
What Dallas Brokers Ask Before They Switch
Four questions come up in nearly every first call with a broker. Here are straight answers.
“Our agents are independent contractors. Their devices aren’t our problem.”
TREC sees it differently. Rule 535.2 makes the broker responsible for its agents’ authorized acts and for its own transaction records, whoever owns the laptop. You don’t have to buy your agents hardware. You do need the brokerage’s data in accounts the brokerage controls, and a way to remove it from a phone when the agent moves on.
“Our last IT overhaul cost a fortune.”
Then start with what you already own. A Texas real estate company came to us running more than 14 virtual machines and ready to spend $120,000 on new server hardware. We consolidated the environment down to 3 virtual machines and finished the project for about $20,000. You can read how a Texas real estate firm cut IT costs by over $100K.
“Can’t we just buy the cheaper remote-only plan?”
Sometimes, yes. In Dallas, IT Essentials starts at $91 per user per month for teams under 12, and IT Pro starts at $110 for teams of 12 or more, both remote-only. A brokerage with a busy office, a copier fleet, and a closing room usually wants someone who can drive over, which is why we often suggest fully managed IT at $138. For the per-agent math, see what real estate IT costs in Dallas.
“We already have an IT person.”
Keep them. Co-managed IT starts at $100 per user per month and was built for this setup. Your person keeps the relationships and the history and gets monitoring, backup, security tools, and a bench of engineers behind them for the morning a mailbox gets taken over two days before a closing.
Definition
Real Estate IT Services in Dallas, Defined
Why Dallas Real Estate Firms Choose Uprite
Plans That Match How You Staff
Fully managed IT for firms with no IT staff, co-managed IT beside the person you already have, and security-only coverage with firewall, SIEM, and SOC monitoring for teams that run their own systems.
Prices on the Website, Not Behind a Call
Dallas prices are listed on our pricing page. Fully managed IT starts at $138 per user per month, co-managed at $100, security augmentation at $40, and the remote-only plans at $110 and $91. Your rate stays locked for the first year, and a 120-day satisfaction promise covers the start. No hidden fees, either.
Five Minutes to First Response, From North Dallas
You’ll find us at 5757 Alpha Road, Suite 530, in North Dallas. Our average first response is about five minutes, remote support settles the bulk of tickets, and when the closing room display quits an hour before a signing, an engineer drives over.
What Clients Say
Texas Clients on Working With Uprite
Hector and Kareem are super helpful! They are always willing to take on my computer problems even if its small. I had my mouse disappear off my screen, it was an user issue but Hector didn't make me feel small or "dumb" for this error. We love uprite!
Gerardo Sanchez was very helpful & professional. Uprite Services has great customer service and outstanding technicians. We have used them for several years and will continue our business with them.
I had been having trouble with an IT matter that I didn't think would be fixed but Arvin Ebueng from Upright took his time with me and worked with me until we were able to resolve the issue. The issue was an internal issue with the way the program was written, but Arvin came up with a great work around so that I am now able to do what I need to do at my job. Long story short, he got me access to both things that I need access to simultaneously and daily. Thanks 😊 Arvin, you are much appreciated 👏 💐 🥳.
I’ve been extremely satisfied with Uprite Services and would recommend them without hesitation. They consistently deliver reliable, high-quality work and truly feel like a true partner rather than just another vendor. A special thank you goes to Arvin Ebueng, he is always quick to respond to our needs and incredibly easy to communicate with. No matter how busy things get, Arvin makes sure we’re taken care of promptly and with a smile. His responsiveness and clear communication have made every interaction smooth and stress-free. Thank you, Arvin and the entire Uprite team, Peerless Equipment is a customer for life!
I'm am not a "tech" person, however the team at Uprite gets me through the technological side of computers and software so that I can function on a daily basis... but the most enduring quality is that they care. Special shoot out to Mary, Sergio, Eufemio, Hector, and Jeff just to name a few... I appreciate each of you and the help you give me.
Great service by Juan and Jacob. Always helping us out at Alamo City Trailer Sales. We have been using this company for over 10 years and always happy with the work they do.
FAQ
What Dallas Real Estate Firms Ask First
They cover Microsoft 365 and email security for staff and sponsored agents, management of agent laptops and phones, account onboarding and offboarding, transaction records kept at least the four years TREC requires, network and building-system security, and tested backup. Uprite adds around-the-clock monitoring and a help desk with a five-minute average response, run from North Dallas.
Yes, without taking over the device. Microsoft Intune app protection lets the brokerage require a PIN on its apps, stop client files from being copied into personal apps, and wipe only brokerage data when an agent leaves. The agent’s photos and personal email stay untouched, and the agent can see exactly which apps the policy covers.
Correct. Uprite is a managed service provider with an office at 5757 Alpha Road in North Dallas, and real estate is one of the industries we build programs for, from residential brokerages to commercial owners. We completed a SOC 2 Type 1 examination in 2023, and our pricing is published before you ever call us.
Uprite publishes its starting prices. Fully managed IT with on-site support is $138 per user per month, co-managed IT is $100, and security augmentation is $40. Remote-only plans start at $110 for teams of 12 or more and $91 for smaller teams. Whether a sponsored agent counts as a user depends on what they access, and we price that line by line.
Access should close the day the sponsorship ends. That covers the brokerage email account, the transaction platform, e-signature, CRM, and shared files, plus a wipe of brokerage data from the agent’s phone. The transaction records themselves stay with the broker for at least four years, as TREC Rule 535.2 requires.
We do. Commercial firms need controlled data rooms for offering memoranda and rent rolls, secure investor files, and segmentation that keeps access control, cameras, and building automation off the corporate network. Engineers from our North Dallas office handle on-site work across Dallas, Collin, Denton, and Tarrant counties when remote support isn’t enough.
Start Here
Find Out Who Can Still Reach Your Brokerage’s Files
Ask a Dallas broker how many former agents still have a working login and the honest answer is usually a guess. That’s normal. It’s why the assessment exists.
We inventory the tenant, the agent accounts, the devices, the transaction platform, and the backup. Then we show you in writing who still has access, what’s exposed, and what couldn’t be restored today. It costs nothing. Whether you hire us afterward is your call.
Your roster changes every month. Your access list should too.
Know who is inside your network before a closing depends on it.
Prefer the phone? Call our Dallas office at (469) 699-8766.
