Uprite Services tops our 2026 list of the best IT providers for Dallas real estate firms, scoring 8.28 on our Closing Desk Score for written wire-fraud controls, published prices and Texas records rules. ITECS (7.69) and GXA (7.61) follow. 9 DFW firms, 7 criteria, Google reviews pulled 20 October 2026.
Quick picks
- Best overall on our scoring. Uprite Services, our own firm, offering IT services for real estate firms in Dallas, and the only one here that puts its wire callback rule, Texas records duties and monthly price in writing up front.
- Best real estate track record. GXA in Richardson, the only firm here that names real estate clients, among them Briggs Freeman Sotheby’s International Realty and The Real Estate Council.
- Best for commercial property teams that want a price list. ITECS on Preston Road, with per-endpoint rates and contract terms printed on its own website.
- Lowest published per-user rate. Cloudavize, at $75 to $100 per user a month on its price list.
- Biggest DFW review record. Prototype IT, with offices in Lewisville, North Dallas and downtown Fort Worth and 339 Google reviews between them.
Type “best IT providers real estate firms Dallas” into Google and you mostly get real estate firms. When we ran that search on 20 October, only 2 of the top 10 organic results were about IT support at all. The rest were brokerages, agent rankings and software directories. Google’s AI Overview did name IT companies. It led with DataStew, a Dallas security integrator whose real estate page isn’t in its own menu, and West Monroe, which is a consulting firm.
That’s not much help if you run a brokerage with 40 agents or a commercial firm with three property offices. You need somebody who understands that most of your people are 1099 contractors on their own laptops, that closing-week email is where the money gets stolen, and that Texas expects a broker to keep transaction records for years.
So we went looking ourselves. On 20 October 2026 we used Apify to collect star ratings and review counts from every Texas Google listing each candidate has, and that same day we saved each firm’s real estate page, security pages, price list and any contract terms it posts. 18 firms came up. Only 9 cleared both bars, a street address in DFW on Google and a real estate page of their own, so 9 get scored below.
We should be upfront about something. This page is ours. We’re on the list, and we put ourselves first. You’d be right to be suspicious. That’s why the rubric and every firm’s factor scores are published here, along with the same numbers re-run several other ways. In most of those re-runs a competitor finishes ahead of us. If you only read one section of this page, make it that one.
How did we score Dallas real estate IT providers?
9 firms, one rubric, 7 criteria, all rolled into a Closing Desk Score out of 10. Every point came from Google or from a firm’s own website on 20 October 2026. No firm supplied data, and none paid to be listed.
Why call it a closing desk score? Because closing week is when a real estate firm finds out whether its IT works. The buyer’s lender needs the wire instructions confirmed. An agent who left in August still has the transaction folder synced to a personal laptop. The title company’s email looks right and isn’t. A property manager’s Yardi password is on a sticky note in the leasing office. Each criterion below asks one plain question. What can this provider show you, in writing, before you sign?
| # | Criterion | Weight | What earns points |
|---|---|---|---|
| 1 | Texas Google review record | 20% | Ratings from all of a firm’s Texas Google listings, weighted by review count, with stars counting for 60% and the number of reviews for 40% |
| 2 | Real estate depth | 24% | A real estate service page that names Dallas, the segments it covers, the real estate software it names, any named real estate client, and real workflow detail such as closings, leasing or agent rosters |
| 3 | Transaction and wire-fraud controls | 14% | Whether it explains business email compromise, the controls it names, Texas rules cited by number, a named framework, how it handles 1099 agent accounts, and a written callback rule |
| 4 | Operational evidence | 12% | A response time it commits to in public, people answering around the clock, security tooling or a SOC it names, an outside audit of the firm itself, and a written promise to test restores |
| 5 | DFW reach | 12% | A Google listing at a DFW street address that matches the firm’s website, headquarters in the metroplex, a local area code, more than one DFW office, and a DFW listing with at least 10 reviews |
| 6 | Commercial transparency | 10% | Prices posted online, a satisfaction guarantee in writing, and contract length and notice terms visible without a sales call |
| 7 | Tenure, leaders and recognition | 8% | How long the firm has operated (where its stated founding year and its domain registration disagree, we use whichever is later), plus named leaders and a dated award from a named list |
None of these is neutral. Here’s who each one helps and who it hurts, starting with us.
Real estate depth is the heaviest criterion, and GXA beats us on it. GXA scores a perfect 10 because it names 3 real estate clients and publishes case studies about them. Fair enough. We score 8. Our Texas real estate IT page names Dallas and Fort Worth, covers brokerages, property managers, commercial owners and title agencies, and between our real estate pages we name Yardi, AppFolio, Entrata, MRI and RealPage. What we don’t have is a named real estate client. Our one real estate case study describes an unnamed Texas firm. Our new Dallas real estate page went up alongside this list, so we gave ourselves no credit for it.
DFW reach is our worst score. We get 3 out of 10. Our Dallas Google listing still shows an old address, 3010 LBJ Freeway, with no reviews at all, while our website and our office are at 5757 Alpha Road, the same building the Trif Technologies team worked from before it joined us. Our headquarters is in Houston. That hurts. Every other firm on the list scores at least 5 here, and ITinDFW and Prototype IT both score 10.
Reviews favor us only because we’re counting all of Texas. Our 117 Google reviews come from Houston, Southeast Houston and San Antonio. Count only DFW listings and we have zero, which is a reading we run later.
Wire-fraud controls and transparency are where we win, and we picked them. We’re the only firm here that cites a Texas real estate rule by number, and the only one that publishes both a per-user price and a written guarantee on its own website. Those 2 criteria are worth 24% between them. That’s a choice we made. A buyer who doesn’t care about either would rank this list differently, and we show how.
The 9 firms side by side
| Firm | Score | Good fit for | What sets it apart | DFW office | Founded (as scored) | Biggest drawback |
|---|---|---|---|---|---|---|
| Uprite Services | 8.28 | Brokerages and commercial firms that want controls in writing | Only firm citing TREC Rule 535.2 and Texas breach law, with prices posted | Dallas (Alpha Road) | 2002 (domain) | No named real estate client, Dallas Google listing has 0 reviews |
| ITECS | 7.69 | Commercial property teams that want per-endpoint pricing | Prices, minimums and term lengths published | North Dallas | 2002 | No real estate clients named, wire-fraud detail only in a blog post |
| GXA | 7.61 | Firms that want a provider with real estate references | 3 named real estate clients, 135 Google reviews | Richardson | 2016 (domain) | No published prices or term length |
| AdvaTech Solutions | 5.82 | Collin County firms that want a money-back promise | 6 property and finance platforms named | Plano (flex-office center) | 2001 (domain) | 3 Google reviews at 3.7 stars |
| Prototype IT | 5.77 | Firms spread across Dallas, Denton and Tarrant counties | 339 Google reviews, 3 DFW offices, MSP 501 in 2024 | Lewisville, Dallas, Fort Worth | 2005 | Real estate page names no software, clients or wire controls |
| Cloudavize | 5.68 | Small offices that want to see a price first | $75 to $100 per user list price | Dallas (LBJ Freeway) | 2019 | Real estate page lists construction software |
| ITinDFW | 5.06 | Firms in Carrollton and north Dallas | Two DFW offices, 35 Google reviews at 5.0 | Carrollton and Dallas | 2020 (domain) | Generic real estate page, no prices |
| Hudson MSP | 4.72 | Firms that care most about payment-path controls | Clearest wire-fraud copy of the competitors | Plano (by appointment) | 2025 (domain) | No response figure, no 24/7 claim, no prices |
| DataStew | 2.84 | Sites that also need cameras and access control | Licensed Texas security contractor | Dallas (Greenville Avenue) | 2005 (domain) | No Google reviews, no real estate software or clients named |
The 9 best IT providers for Dallas real estate firms, ranked
1. Uprite Services, the firm that writes the wire rules down
We’re a Texas managed IT company with offices in Houston, Southeast Houston, San Antonio and Dallas, and real estate is one of the industries we write about most.
Closing Desk Score 8.28 / 10
- Our real estate pages cite TREC Rule 535.2, which sets how long a broker keeps transaction records, plus Texas Senate Bill 2610 and the state breach-notice law. No competitor here cites a Texas real estate rule by number on any page we read.
- A callback rule for wire instructions, using a phone number you already had on file and never one printed in the email, along with DMARC, multi-factor sign-in and a written information security program.
- Prices on the website. $138 per user a month for Fully Managed IT, $110 for remote-only IT Pro at offices with 12 or more people outside Houston and San Antonio, which includes Dallas, and $91 for remote-only IT Essentials under 12 people. Co-managed starts at $100.
- A 5-minute average first response, Dallas engineers on call 24/7, and quarterly restore testing on Fully Managed IT.
- A real answer to the 1099 problem. We protect the agent’s account and the brokerage’s data rather than trying to take over an agent’s personal MacBook.
The tradeoffs. We can’t name a single real estate client in Dallas. Our one published real estate cost reduction case study, a Texas firm that cut 14-plus virtual machines down to 3 and avoided about $120,000 in server hardware on a project of roughly $20,000, doesn’t name the firm or its city. Our Dallas Google listing still shows the old 3010 LBJ Freeway address with no reviews. It’s on us. Our SOC 2 report is a Type 1 from 2023 and hasn’t been renewed, so we scored it as a lapsed audit. We say we were founded in 1999, but our domain dates from 2002, and we scored ourselves from 2002 like everyone else.
Best for. Brokerages of 20 to 500 agents and commercial owners who want the email controls, the records rules and the price in writing before the first meeting.
Not ideal for. A firm that will only hire a provider with Dallas real estate references it can call. GXA has them. We don’t, yet.
Services. Managed IT, co-managed IT, cybersecurity and managed security monitoring, Microsoft 365, backup and recovery, compliance documentation.
Industries. Real estate brokerages, property management, commercial real estate, title, construction, healthcare, legal, financial services, manufacturing.
Why we rank first. Our lead over ITECS is 0.59 points. Against ITECS we gain on real estate depth and wire-fraud controls and give most of it back on DFW reach. Against GXA the whole margin comes from wire-fraud controls and commercial terms, the 2 places where we publish more than anyone else here. We do the boring parts in writing. If those parts matter to you, this is the right order. If they don’t, the sections further down show who should be on top instead.
2. ITECS, the North Dallas shop with a price list
ITECS was founded in 2002, works out of Preston Road in North Dallas, and is one of very few firms in this market that prints what it charges.
Closing Desk Score 7.69 / 10
- Three tiers at $45, $100 and $150 per endpoint a month, with monthly minimums of $315, $1,500 and $5,000. You know the floor before you call. That’s rare on this list.
- Written contract terms. Its entry tier runs month to month on 30 days’ notice. The other two run 1, 3 or 5 years with 60 days’ notice before renewal.
- A commercial real estate page that names Dallas and four property platforms, Yardi, MRI, RealPage and AppFolio, and talks about leasing teams, property offices and building operations across a portfolio.
- A named security stack with Sophos XDR, SentinelOne, Check Point Harmony Email, Cisco Duo and Veeam. 4.9 stars across 57 Google reviews in Dallas.
Worth knowing. Its response figures are targets of 1 hour for critical issues and 4 hours for standard ones on its Pro and Elite tiers, and its own pages say they aren’t resolution guarantees. Round-the-clock help desk coverage comes with the $5,000 monthly minimum. The SOC 2 Type II report it lists belongs to its Promus Cloud platform rather than the whole company. And the real estate page reads like a template. Its related-resources block says “commercial real estate teams teams” four times. Small thing. Still telling. Wire-fraud advice, including dual approval and calling a known number, lives in a short blog post instead of on the service page.
Best for. Commercial owners and property management firms that want per-device pricing and a contract they can read first.
Not ideal for. A residential brokerage. Its real estate copy is about buildings and leasing, not agents and closings.
Why it ranks second. Strong reviews, real prices, real terms. It loses ground on real estate proof and on Texas-specific controls, and it wins back more than half of that gap on DFW reach.
3. GXA, the Richardson firm with real estate clients
If we were ranking only on real estate experience, GXA would be first, and it isn’t close.
Closing Desk Score 7.61 / 10
- Named real estate clients, which nobody else here has. Briggs Freeman Sotheby’s International Realty, The Real Estate Council, and the valuation firm Butler Burgher Group, whose case study reports a 30% drop in help desk tickets and a 20-minute average response.
- 4.9 stars across 135 Google reviews on its Richardson headquarters listing.
- A real estate page aimed at brokerages, property managers, appraisers, title and escrow offices and Realtor boards, naming Follow Up Boss, Yardi, AppFolio, DocuSign and SkySlope, plus Salesforce for the CRM side.
- Average 15-minute response, 24/7/365 support, a 24/7 security operations center, and an attested SOC 2 Type II report it’ll share under NDA.
Two things kept it out of the top spot. GXA publishes no prices, its pricing index is a gated download, and it publishes no contract length beyond saying you aren’t locked in. That’s a 1 out of 10 on transparency. No number, no term. Its pages mention wire fraud only in passing and never say how it’s stopped, though elsewhere it names Barracuda email security and has a full guide to Texas SB 2610. There’s also a small mismatch worth asking about. The Briggs Freeman quote on its real estate page isn’t the same quote as on the Briggs Freeman case study, and the 500% bandwidth figure on the real estate page doesn’t appear in the case study itself.
On tenure, GXA says it has served DFW since 2004. Its current domain was registered in 2016, and our rule takes the later date, so we scored it as a 10-year firm. Harsh, maybe. Its 2014 Inc. 5000 listing shows it was operating earlier. Take its word for 2004 and it gains 0.16, which would move it up to second place.
Best for. A brokerage or commercial firm that wants to call another real estate client before signing.
Not ideal for. A buyer who wants a number on a web page before the first call.
Why it ranks third. Best real estate record on the list and plenty of reviews. Two criteria we chose, transparency and written wire controls, cost it the lead.

4. AdvaTech Solutions, the long-tenured Plano option
AdvaTech has the longest record on the list and a real estate page that knows its software.
Closing Desk Score 5.82 / 10
- Founded in 1997 by its own account, with a domain from 2001, which still puts it past 25 years.
- A commercial real estate page naming MRI, Yardi, CoStar, AvidXchange, AppFolio and Bluebeam, and covering onboarding and offboarding for property managers, brokers and lease administrators when they join or leave.
- A written 60-minute response pledge and round-the-clock live help desk.
The catch. Its DFW address, 101 East Park Boulevard Suite 600 in Plano, is a Regus flexible-workspace center. Plenty of firms do that. Its Google listing there has 3 reviews averaging 3.7 stars. The real estate page still carries a line about disruptions “to your practice,” left over from a healthcare page, and the site describes its money-back guarantee two different ways, as a 100% refund on one page and a 60-day promise on another.
Best for. Collin County commercial and property management firms that want a long-tenured provider and a money-back promise.
Not ideal for. Anyone who weighs reviews heavily. Three isn’t many.
Why it ranks fourth. Good software depth and tenure, thin public reputation.
5. Prototype IT, the review leader with a thin real estate page
No firm on this list has more Google reviews than Prototype IT, and none covers more of the metroplex from its own offices.
Closing Desk Score 5.77 / 10
- 339 Google reviews across three offices, in Lewisville (4.9 from 162), on Noel Road in North Dallas (5.0 from 103) and in downtown Fort Worth (4.9 from 74).
- A written promise to respond to critical issues in 15 minutes or less, a 24/7 help desk, and an 82% first-call resolution rate, all stated on its own Fort Worth service pages.
- Named to Channel Futures’ MSP 501 in 2024 and CRN’s MSP 500 in 2023, 2024 and 2025. Serving DFW since 2005, which its domain record backs up.
- No long-term contracts, a 90-day opt-out and a money-back guarantee.
So why fifth? Its real estate page could belong to almost anyone. It talks about developers and realtors and round-the-clock deal flow, then stops. That’s it. No property or transaction software, no real estate client, nothing about wire fraud or agent accounts. We also couldn’t find a named security tool, its own audit or a restore-testing commitment on the pages we read, and it publishes no prices, not even on its Fort Worth service page. If Prototype IT wrote down half of what it probably does, it would climb this list fast. Give it the benefit of the doubt on the written criteria and it scores 8.21, just behind us.
Best for. Firms with offices in Denton, Dallas and Tarrant counties that want a big, well-reviewed provider close to each one.
Not ideal for. A buyer who wants a provider to show real estate experience before the first meeting.
Why it ranks fifth. The strongest Google record on the list, held back by a real estate page with nothing specific on it.
6. Cloudavize, posted prices on LBJ Freeway
Cloudavize is the only competitor here with a per-user price list, and it’s the lowest one.
Closing Desk Score 5.68 / 10
- $75, $85 and $100 per user a month, plus priced add-ons such as managed EDR at $8.99 per device and identity threat detection at $4.80 per user.
- 5.0 stars across 28 Google reviews at 8330 LBJ Freeway.
- No onboarding fees and no lock-in contract.
Here’s what bothered us. Its real estate page lists CAD, Viewpoint and Procore, which are construction tools, and cites GDPR rather than any U.S. or Texas rule. Odd choice. The same page quotes $100 to $250 per user, which doesn’t match the $75 to $100 on its own price list. Its homepage does name AppFolio, Buildium, Yardi and Rent Manager, and we counted those. It advertises 24-hour service while listing office hours of 8 to 6 on weekdays. Founded in 2019, it’s the youngest firm here that states a founding year.
Best for. A small brokerage or property office that wants to see the bill before talking to anyone.
Not ideal for. A firm that needs wire-fraud controls explained.
Why it ranks sixth. Transparent and well reviewed, with a real estate page that doesn’t hold up.
7. ITinDFW, two offices and a perfect DFW score
ITinDFW and Prototype IT are the only firms here to earn full marks on DFW reach.
Closing Desk Score 5.06 / 10
- A Carrollton headquarters on West Hebron Parkway and a second office on North Lamar Street in Dallas, with 35 Google reviews between them and both listings averaging 5.0.
- A published 15 to 30 minute remote response and 24/7 help desk.
- A 100% money-back guarantee tied to its service agreement.
Worth knowing. Its real estate page is generic. It talks about virtual tours and chatbots, names no software and no clients, and doesn’t mention wire fraud. It promises same-day on-site support from Carrollton and Plano, but no Plano address appears anywhere on its site. It says it has served DFW since 2011, while its domain dates from 2020. And its pricing link goes to an image. Literally an icon.
Best for. Small brokerages in Carrollton, Farmers Branch and north Dallas that mostly need someone close by.
Not ideal for. Commercial firms running Yardi or MRI across several buildings.
Why it ranks seventh. It’s local and well liked. That’s where the evidence stops.
8. Hudson MSP, good wire-fraud copy on a new domain
Hudson MSP, the trade name of Hudson Strategic Technologies, writes about wire fraud better than any other competitor here.
Closing Desk Score 4.72 / 10
- A real estate page that explains how attackers watch a mailbox and then send revised wire instructions, and that asks how you verify wires today.
- Names Yardi, MRI, RealPage, AppFolio and Buildium, and covers offboarding for brokers, leasing agents and contractors.
- 5.0 stars across 10 reviews on its Plano and Austin listings.
The rest is thin. Its headquarters is in Austin and its Plano office is by appointment only. It publishes no response figure, makes no 24/7 claim, names no security tools, no prices and no leaders. Its domain was registered in April 2025 against a claim of 20 years’ experience. That’s a big gap. Its real estate page says “Texas” but never names Dallas. Our own scrapers were blocked by its firewall, so we read its pages through a reader service.
Best for. A firm that wants a payment-path review more than a full help desk.
Not ideal for. Anyone who needs a provider with a long, checkable record.
Why it ranks eighth. Smart copy, very little behind it that we could verify.
9. DataStew, the security integrator with a real estate page
DataStew is the firm Google’s AI Overview named first for this search, so it’s here, and it’s last.
Closing Desk Score 2.84 / 10
- A licensed Texas security contractor, which matters if your buildings need cameras and access control installed.
- A page titled “IT Support for Dallas Real Estate Firms” that covers property management companies and developers.
- Claims 24/7 tech support and an outsourced security operations center.
Why the score is low. Its Dallas Google listing has no reviews. Its address, 4849 Greenville Avenue Suite 100-175, uses a suite format that looks like a mailbox number, though we couldn’t confirm that either way from the listing or the site. The real estate page names no software and no real estate clients, its testimonials come from ports and universities, and it isn’t linked from the site’s Industries menu. An unlinked About page on its site still holds placeholder Latin text. Lorem ipsum and all.
Best for. Commercial buildings where physical security is the main job.
Not ideal for. A brokerage looking for day-to-day IT support.
Why it ranks ninth. There’s very little public evidence that it runs managed IT for real estate firms.
What if every competitor got the benefit of the doubt?
Our lead rests on things the other firms don’t publish. A firm that doesn’t write down its callback rule might still use one. So we ran the test that a fair critic would ask for.
Three of our seven criteria, wire-fraud controls, operational evidence and commercial transparency, score only what a firm puts in writing. We gave every competitor a perfect 10 on all three, as if each one does everything it leaves off its website, and left our own scores as they were. Reviews, real estate depth, DFW reach and tenure stayed put, because those come from Google, from what’s actually on a firm’s real estate page and from domain records.
| Rank | Provider | Benefit-of-the-doubt score | Published score |
|---|---|---|---|
| 1 | GXA | 9.59 | 7.61 |
| 2 | ITECS | 8.55 | 7.69 |
| 3 | Uprite Services | 8.28 | 8.28 |
| 4 | Prototype IT | 8.21 | 5.77 |
| 5 | Cloudavize | 8.04 | 5.68 |
| 6 | AdvaTech Solutions | 7.74 | 5.82 |
| 7 | ITinDFW | 7.60 | 5.06 |
| 8 | Hudson MSP | 7.48 | 4.72 |
| 9 | DataStew | 5.96 | 2.84 |
We drop to third. GXA wins by more than a full point. Not close. Handing back only the wire-fraud criterion, or only transparency, is enough for GXA too. Give it full marks on transparency alone and it scores 8.51 to our 8.28.
So what is our first place actually measuring? Mostly this. We publish our controls, our prices and our terms, and the others mostly don’t. That’s a real difference when you’re comparing proposals, because a promise on a website is one you can hold a provider to. It isn’t proof that we do the work better. Ask GXA and ITECS for their callback procedure and their contract in writing. If they hand both over, this table is the fairer comparison.
One more check, dropping each criterion in turn and rescaling the rest.
| Criterion removed | Who finishes first | Runner-up |
|---|---|---|
| Texas review record | Uprite Services 7.98 | ITECS 7.28 |
| Real estate depth | Uprite Services 8.37 | ITECS 8.23 |
| Wire-fraud controls | GXA 8.20 | Uprite Services 8.00 |
| Operational evidence | Uprite Services 8.18 | ITECS 7.65 |
| DFW reach | Uprite Services 9.00 | ITECS 7.52 |
| Commercial transparency | GXA 8.35 | Uprite Services 8.20 |
| Tenure and recognition | Uprite Services 8.22 | ITECS 7.75 |
Remove either of the two criteria we lead on and GXA moves to the top. Everywhere else we hold.
Three more readings where we don’t win
Count only DFW reviews. Our Dallas listing has none, so our review score falls to zero and our total to 6.38. ITECS (7.69) and GXA (7.61) both pass us, and we finish third. If you think a Dallas firm should be judged on what Dallas clients say, this is the reading to use, and it’s an honest one, even though it puts us behind two firms.
Score only reviews, real estate depth and DFW reach. Those three are the criteria a real estate buyer would probably name first if asked. GXA wins at 9.70, ITECS is second at 7.85, and we’re third at 7.46, just ahead of Cloudavize at 7.36. That one stings.
Split it 40/40/20 between reviews, real estate depth and tenure. GXA wins again at 9.30 and we’re second at 8.80. Close, but second.
We also drew 10,000 random sets of weights, each one a different but equally arbitrary opinion about what matters. We came first in 6,779 of them, ITECS in 1,976, GXA in 1,091 and Prototype IT in 154. That’s a lead that survives most opinions, not all of them.
What TREC’s license file says about Dallas brokerages
The Texas Real Estate Commission publishes its whole broker and sales agent license file as open data, updated daily. We pulled it on 20 October 2026 and counted only licenses with Dallas, Tarrant, Collin or Denton County on the record. We didn’t keep any names.
36,184 active sales agents have one of those four counties on their license record. They’re sponsored by 4,103 brokers, and the median sponsor has just 2 of them. But the agents are concentrated. 18 sponsors each hold more than 250 of these agents and account for 31.6% of the total, and the 113 sponsors with more than 50 agents apiece account for 61.1%.
| Agents per sponsoring broker | Sponsors | DFW agents | Share of agents |
|---|---|---|---|
| 1 | 2,036 | 2,036 | 5.6% |
| 2 to 10 | 1,667 | 6,133 | 17.0% |
| 11 to 50 | 287 | 5,899 | 16.3% |
| 51 to 250 | 95 | 10,670 | 29.5% |
| More than 250 | 18 | 11,441 | 31.6% |
That split matters when you’re picking IT. Most DFW agents work under a big sponsor, where the real problem is identity at scale, hundreds of personal phones and laptops nobody at the brokerage owns, and a roster that changes every month. Most DFW brokerages are tiny, where the problem is a single shared Microsoft 365 tenant and nobody whose job it is. Those are different buyers. The largest single sponsor in the file holds 1,609 agents from these four counties alone.
Both kinds of broker carry the same records duty. TREC Rule 535.2(h) requires a broker to keep disclosures, commission agreements, contracts and “substantive communications with parties to the transaction” for at least four years after closing. Much of that lives in agents’ email. Often in personal inboxes. Texas also requires every business to keep reasonable procedures to protect sensitive personal information, and if it’s breached, Business and Commerce Code 521.053 gives you 60 days to notify the people affected and 30 days to notify the Attorney General when 250 or more Texans are involved.
Not one of the eight competitors cites any of those rules by number on the pages we read. GXA’s SB 2610 guide was the only Texas statute any of them mentioned.
Firms that didn’t qualify
Getting scored took two things, a Google listing at a street address inside DFW and a real estate page on the firm’s own site. These missed one or both.
- TechProComp. Probably the best real estate page we read from anyone, naming MLS systems, Dotloop, SkySlope, kvCORE and Follow Up Boss. But it’s based in Austin with offices in Houston and San Antonio, no DFW office, and its MLS list doesn’t include the one most North Texas agents actually log into every day.
- Infonaligy. 5.0 stars across 131 Google reviews from Allen and New Braunfels, and two detailed wire-fraud articles. It has no real estate industry page, only blog posts.
- Velocity IT. 5.0 stars across 72 reviews on LBJ Freeway, no real estate page. A blog post about an unnamed Dallas property management client was the closest thing.
- CMIT Solutions of Dallas. The Dallas franchise has no real estate page. The national real estate case studies come from its Chicago and Erie franchises.
- Cyber Command. A thoughtful brokerage article, but the firm is in Florida.
- Aldridge. A Fort Worth office on West Freeway with 32 Google reviews, but no real estate page turned up on its site.
- West Monroe and Ascendix Technologies. Both came up in Google’s AI answers. One is a consulting firm and the other builds real estate software. Neither sells managed IT support.
- Viyu Network Solutions. Named in an AI answer for this search. A search of its site turned up no real estate page.
How to choose an IT provider for a Dallas real estate firm
Start with the shape of your firm, not the provider. A big brokerage needs agent identity and offboarding at scale, a commercial firm needs its property systems run, and everyone needs the wire callback rule in writing before the first closing.
Most of what follows comes back to one question. Can the provider show you the process before you’re a client?
If you sponsor more than 50 agents. You’re in the group that holds 61% of DFW’s agents, and your IT problem is accounts, not laptops. Ask how the provider turns off an agent’s access the day they hang their license somewhere else, how it handles agents on personal devices, and how it keeps four years of transaction email intact when an agent leaves. Ask for the written callback rule for wire instructions. A provider that answers all four on paper deserves a spot on your shortlist, and the price conversation gets much easier once you know what real estate IT costs in Dallas.
If you’re a small brokerage with under 10 agents. Don’t overbuy. A firm like ours would put you on remote-only IT Essentials at $91 a person. Cloudavize lists $75. What you need is someone to own your Microsoft 365 tenant, multi-factor sign-in on every account and a habit of calling back on a known number before any money moves.
If you own or manage commercial property. Weight real estate depth higher. Ask which property platforms the provider supports today, by name, and whether it has worked inside Yardi, MRI or AppFolio for someone else. ITECS names Yardi, MRI and AppFolio, and GXA names Yardi and AppFolio. Look at review counts too. A firm with 135 Google reviews has had more chances to disappoint people than a firm with 3.
If you run leasing offices. Every leasing office is a small branch with its own internet circuit, printer and camera recorder, often on one flat network. Each one needs looking after. Our guide to IT support for Dallas property management companies goes through what that takes.

Whatever your size, read the contract before you compare monthly prices. ITECS publishes 1, 3 and 5 year terms with a 60-day notice window. Infonaligy, left off this list, posts its master agreement online, a one-year term that rolls over unless you give 30 days’ written notice. We offer a 120-day exit if you aren’t satisfied and lock the first-year rate. Most firms publish none of this, and you’ll only learn it in the proposal. Ask early.
So which Dallas real estate IT provider should you call?
Call us if you want the controls, the records rules and the price written down first, and you’re comfortable that our real estate proof is a Texas page and an unnamed case study rather than a client you can phone. Call GXA if references from other real estate firms matter more than a published price. They have them, and on three of the five other readings above they finish first. Call ITECS if you run commercial property and want per-device pricing with a contract you can read tonight.
Either way, ask each finalist for the same three documents. The callback procedure for wire instructions, the offboarding steps for an agent who leaves, and the contract. How fast they send them tells you a lot. Slow is an answer too.

Talk to a real estate IT expert in Dallas
Send us your agent count or your building count and the software your deals run through. You’ll get a straight number for what your IT should cost, plus our callback rule and offboarding checklist, before anyone asks you to sign.
Speak to an IT ExpertQuestions brokers and owners bring us before they switch
So what does managed IT cost a Dallas brokerage?
Published rates among the firms here run from $45 to $150 a month per device or per user. ITECS lists $45 to $150 per endpoint, Cloudavize $75 to $100 per user, and we list $91 to $138 per user. Brokerages often pay less per head, because most agents need account protection rather than full device management.
Do 1099 agents need to be on the brokerage’s IT plan?
Their accounts do, even if their laptops don’t. A sponsored agent is an independent contractor on a personal device, so the brokerage can’t manage the hardware. It can control the email account, multi-factor sign-in and access to transaction files, and switch all of it off the day the agent leaves.
How long does Texas make a broker keep transaction email?
Four years from closing or the end of the transaction, under TREC Rule 535.2(h). That covers disclosures, contracts, commission agreements and substantive communications with the parties, which in practice means a lot of agent email. If an agent leaves and their mailbox is deleted, those records can go with it.
Does a provider need other real estate clients to do this well?
It helps, but it isn’t everything. A provider with named real estate clients, like GXA, has seen your problems before and gives you someone to call. A provider without them should be able to show its wire-fraud and offboarding procedures in writing instead. We fall in that second group.
Realistically, what should IT do about wire fraud before closing day?
Three things, set up long before any closing. Email authentication with DMARC so your domain is hard to spoof, multi-factor sign-in on every mailbox, and a written rule that wire instructions get confirmed by phone using a number already on file, never one from the email itself.
Why aren’t Infonaligy or TechProComp on this list?
Neither met both entry rules. Infonaligy has strong Allen reviews and good wire-fraud articles, but no real estate service page, only blog posts. TechProComp has an excellent real estate page, but it’s based in Austin and has no DFW office. Both could qualify next year if that changes.









