IT Services for Texas Real Estate Firms
Uprite provides managed IT, cybersecurity, and wire fraud defense to Texas real estate brokerages, property managers, commercial owners, and title agencies for a flat monthly rate, with a 5-minute average first response and a 120-day satisfaction guarantee. We work with firms in Houston, Dallas, Fort Worth, San Antonio, and throughout Texas, from 20-agent brokerages to multifamily operators running dozens of communities.
Built for firms where one spoofed email can move six figures out of an escrow account before lunch.
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Why Generic IT Fails Here
Real Estate Is Four Different IT Problems Wearing One Name
A residential brokerage, a multifamily property manager, a commercial owner-operator, and a title agency all describe themselves as real estate. Four businesses. One word. Technically they have almost nothing in common.
The brokerage has 60 people and controls maybe eight of their laptops. Everybody else is a 1099 contractor working from a personal MacBook and a phone, and the transaction files sitting on those devices hold driver’s licenses, bank statements, and Social Security numbers belonging to people who never agreed to any of that arrangement.
Property management has the inverse problem. Tight control of the environment, enormous exposure inside it. Yardi or AppFolio or Entrata sits at the center, resident payment data runs through it, and three maintenance techs share one tablet that lives in a golf cart.
Commercial is a building problem before it is a computer problem. Access control, elevator controllers, HVAC and building automation, tenant networks that are not yours but ride your circuit anyway. The network is the building.
And a title agency is not really a real estate company at all. It is a very small financial institution that moves other people’s money on a deadline. Different rules. Different clock.
Most IT providers pick one of those four and quietly assume the other three look similar.
They do not. That assumption is usually the whole story behind a real estate firm being on its third IT company in five years.
The Expensive Part
The Closing Table Is the Attack Surface
The FBI’s Internet Crime Complaint Center logged 12,368 real estate fraud complaints in 2025 against $275.1 million in reported losses. Business email compromise, the technique behind most of those, ranked second across every crime category the bureau tracks at $3.04 billion from 24,768 complaints. Eighty-six percent of that money moved by wire or ACH. Source: FBI IC3 2025 Internet Crime Report.
There is a number further down that report that matters more than the losses. The FBI’s Recovery Asset Team chased $1.16 billion in 2025 and managed to freeze $679 million of it, a 58 percent success rate.
Recovery is possible. It is almost entirely a function of how fast the fraud gets reported, which is a function of how fast anybody notices. That is an IT question.
Noticing fast comes from unglamorous configuration. Impersonation protection that flags lookalike domains before a buyer ever reads the email. Conditional access, so a stolen password on its own does not open a mailbox. Mailbox audit logging switched on, retained, and reviewed, so when your carrier asks what the attacker actually read, the answer is a report rather than a shrug. Alerts on inbox rules that auto-forward or auto-delete, because that is the first thing an intruder sets up and the last thing anyone looks at.
None of those controls stops a determined attacker by itself. Stacked, they turn a six-figure loss into a strange email somebody flagged on a Tuesday. Nobody writes a case study about that. Good.
What You Actually Get
What Real Estate IT Services Include
Six things. Listed roughly in the order they tend to break.
Email and Identity Security
The layer where closing fraud actually happens. Impersonation and lookalike-domain protection, MFA with conditional access, mailbox audit logging, DMARC alignment, and alerting on auto-forward rules. This is the first thing we fix and the last thing we stop watching.
Control Without Owning the Device
Your agents are contractors on their own hardware. We secure what you are actually liable for: the identity, the mailbox, the transaction file, and the applications. Access is revoked the day a license transfers, not the week somebody remembers.
Platform Support and Vendor Coordination
Most property management and title platforms are vendor-hosted now. We handle the environment around them, single sign-on, workstation performance, remote access, integrations, and we take the vendor call so your office manager does not have to.
Retention and Retrieval
Texas brokers keep transaction records four years. The hard part is never storage, it is producing one specific 2023 file, including the email thread, on request. That is a retention policy plus a search problem, and both live in IT.
Backup and Disaster Recovery
Tested restores rather than green checkmarks on a dashboard. Escrow ledgers, transaction archives, accounting data, and the vendor-hosted platforms that people incorrectly assume are backed up on your behalf.
Compliance Documentation and vCISO
A written information security plan, an incident response plan, vendor oversight records, and evidence packaged the way an assessor, a carrier, or an institutional client will ask for it. See compliance and regulatory assessment.
Where It Breaks
What Goes Wrong in Each Corner of the Industry
We price and staff these differently because they fail differently. If a provider quotes all four the same way, that quote is a guess. Guesses get expensive.
| Segment | What is actually at risk | The control that matters most |
|---|---|---|
| Residential brokerage | Client financial documents spread across contractor-owned laptops and personal cloud accounts, plus a broker who is legally responsible for records they cannot see | Identity and email control, and a real offboarding step when an agent leaves |
| Property management | Resident payment data and application files inside a vendor-hosted platform, shared devices in the field, and site staff turnover that outpaces any account review cycle | Least-privilege access reviews and shared-device management |
| Commercial and CRE | Building automation, access control, and cameras sharing a network with corporate systems, plus tenant traffic riding infrastructure you own but do not administer | Network segmentation between building systems, tenants, and corporate |
| Title and escrow | Wire instructions, nonpublic personal information, and an escrow account that a spoofed email can drain in a single afternoon | Email authentication, a written information security program, and a callback rule nobody is allowed to skip |
The Numbers
Context for the Risk
Two of these are ours. The rest are public, sourced, and checkable, which is the only kind worth putting on a page like this. Go check them.
$275.1M
Reported US real estate fraud losses in 2025 across 12,368 complaints (FBI IC3)
$3.04B
Business email compromise losses in 2025. 86 percent moved by wire or ACH (FBI IC3)
58%
Share of chased funds the FBI managed to freeze when fraud was reported fast: $679M of $1.16B
4 years
TREC record retention from closing or contract termination, email and correspondence included
5 minutes
Uprite average first response across all priority levels, every ticket, every tier
120 days
Uprite satisfaction promise. Not satisfied inside four months and you can exit the contract
Before You Read Further
Ask Your Current Provider One Question
If a buyer says they wired funds to the wrong account this morning, who at your IT provider picks up, and how quickly can they tell you which mailbox was compromised and what was read?
The answer to that takes about ninety seconds to get, and it tells you more than any proposal will. Ask it today.
Compliance and Regulatory
The Rules That Actually Reach Your IT Environment
Real estate is not a single regulated category, which is exactly why it gets missed. Depending on how your entities are structured, some mix of the following lands on your systems rather than on your legal department. Most of it does.
TREC Rule 535.2(h)
Texas brokers must keep the covered transaction records at least four years from closing or contract termination, in a format that can be readily made available to the Commission. Trust account deposit and withdrawal records carry the same four years. Email in the transaction file counts. Source: TREC Rules.
ALTA Best Practices 4.2
Published August 19, 2025. Pillar 3 covers information security: a written information security plan, network and cloud protection for nonpublic personal information, a documented incident response plan, and oversight of third-party service providers. Assessors ask for artifacts, not intentions. Source: ALTA Best Practices.
FTC Safeguards Rule (GLBA)
Since May 13, 2024, covered non-bank financial institutions must notify the FTC within 30 days of discovering unauthorized acquisition of unencrypted customer information involving 500 or more consumers. Whether it reaches your entity depends on how your closing services are structured, since the business of title insurance is regulated by state insurance authorities instead. Confirm scope with counsel and build the controls either way. Source: FTC Safeguards Rule notification guidance.
FinCEN Residential Real Estate Rule
Took effect March 1, 2026. A federal district court vacated it and enjoined enforcement nationwide on March 19, 2026, and FinCEN appealed to the Fifth Circuit on May 11, 2026. The live IT question is what happened to the beneficial ownership data your team already collected: where it sits, who can reach it, and how long you intend to keep it.
Texas Data Privacy and Security Act
Effective July 1, 2024, with universal opt-out obligations from January 1, 2025. Unlike most state privacy laws it carries no consumer-count threshold, so it reaches almost any Texas business that is not an SBA-defined small business. Resident and applicant data makes property managers the obvious exposure.
Texas SB 2610 Safe Harbor
Texas offers liability protection to businesses that maintain a recognized cybersecurity program scaled to their size. Worth understanding before an incident rather than after. We wrote a checklist: Texas data storage compliance deadline.
We are not your attorneys, and which of these actually bind you depends on entity structure and the services you provide. What we can do is make the technical half true, and produce the evidence when an assessor, a carrier, or an institutional client asks for it.
Proof From This Industry
A Texas Real Estate Firm Avoided a $120,000 Server Purchase
A leading Texas real estate firm was running an oversized environment: more than 14 virtual machines, several legacy systems, and an Active Directory that had grown complicated in the way these things do. Management had a $120,000 server hardware purchase queued up and asked us to look before signing.
The audit found redundant and oversized infrastructure. We consolidated 14 or more virtual machines down to three, simplified Active Directory, and mapped a path to secure cloud operations.
The whole transformation came in around $20,000. That avoided more than $100,000 in unnecessary spend while improving performance, security, and room to grow. Full write-up here: how a Texas real estate firm cut IT costs by over $100K.
Full disclosure, since it is relevant. That engagement billed about a sixth of what the hardware refresh would have. A provider earning margin on the equipment would have had every reason to approve the purchase order instead, and we would like you to weigh that when you read anyone’s recommendation, ours included.
The lesson holds across the industry. You rarely need more infrastructure. You need less of the wrong infrastructure. That is not a pitch. It is arithmetic.
Honest Qualification
Who This Is For, and Who It Is Not
| This is built for | Probably not the right fit |
|---|---|
| Brokerages of roughly 20 to 500 agents where most of the roster is 1099 and client financial data lives in transaction files | Individual agents and two-person teams. You need a password manager, MFA, and a good backup, not a managed services contract |
| Property management companies running vendor-hosted platforms across multiple communities with field staff on shared devices | Firms shopping strictly on the lowest per-seat number. We will not be it, and pretending otherwise wastes a meeting |
| Title agencies and closing companies that need a written information security program and evidence ready before an assessment | Anyone who wants a provider to attest to a control that is not actually in place. We have declined this and will again |
| Commercial owners and operators where building systems, tenant networks, and corporate IT currently share one flat network | Firms wanting a one-time cleanup and nothing after. We do standalone assessments, but the value shows up in the boring months |
| Any firm that has already had a close call with altered wire instructions and does not want a second one | Organizations needing a provider onsite daily. We do onsite work, but our model is not a badged full-time seat |
The Pushback We Hear
Five Reasonable Objections
“Our agents are 1099. We cannot manage their laptops.”
Correct, and you should not try. The device is theirs. The identity, the mailbox, the transaction file, and the client data are yours, and every one of those can be protected on hardware you do not own or administer.
“We already have someone who handles IT.”
Then keep them. Co-managed support starts at $100 per user per month and exists for exactly this. One capable internal person plus depth behind them beats replacing that person almost every time, and we will say so on the call.
“Our software vendor handles security.”
They secure their platform. They do not secure your account, and the account is where the incidents happen. Vendor-hosted does not mean vendor-responsible for a credential that walked out with a former leasing agent.
“We are too small to be a target.”
Closing fraud does not select by company size. It selects by transaction. A four-person title agency handling a $600,000 closing is a more attractive target than a 300-person firm with nothing pending, and the attacker learns this from a public listing.
“We switched providers last year already.”
Then the useful question is what specifically broke, not who to blame. Usually it is one of three things: response time, nobody owning the closing-fraud layer, or a provider who never learned how your business actually runs.
How We Start
Four Weeks, Beginning With the Closing Workflow
Not with a network diagram. With the path a wire instruction takes from your office to a buyer, because that is where the expensive failure lives. Start where the money moves.
1
Assessment
About a week. We trace the closing and document workflow end to end, inventory identities and mailboxes, review access on your property or title platform, and check what your backups would actually restore.
2
The Written Plan
Findings, ranked by what would hurt most, with a price against each. You keep the document whether or not you hire us. If your current provider is doing fine, that is what the document will say.
3
Cutover in Your Windows
Email and identity move in a planned window, usually a weekend. Nothing touching a pending closing moves without your sign-off. If month-end is your worst week, month-end is off the table.
4
Quarterly Review
Access reviews against your current roster, restore testing, an updated risk register, and a documentation pack sized for an assessor, a carrier, or an institutional client who asks.
What Clients Say
Trusted by Texas Firms That Cannot Afford a Bad Week
FAQ
What Texas Real Estate Firms Ask First
Fully managed IT starts at $138 per user per month. Co-managed support for firms with internal IT starts at $100, and security-only coverage starts at $40. Brokerages often price below the middle of that range, because a large share of the roster is 1099 agents on their own hardware who need identity and email protection rather than full device management. Your rate is guaranteed not to increase during the first year, so the number in the proposal is the number on the invoice twelve months later.
Yes, and without taking over their personal laptops. We secure the part of the relationship you are actually liable for: the identity, the mailbox, the transaction files, and the applications. In practice that means Microsoft Entra ID with conditional access, app protection policies on mobile, and an offboarding step that revokes access the day a license transfers rather than the week somebody remembers. Agents keep their machines. You keep control of the file.
Wire fraud is stopped by layered email and identity controls plus a mandatory callback to a previously known phone number, never a number printed in the email itself. On the technical side that means impersonation and lookalike-domain protection, MFA with conditional access, mailbox audit logging retained and reviewed, and alerts on inbox rules that auto-forward or auto-delete. The FBI attributed $3.04 billion in 2025 losses to business email compromise, and 86 percent of that money moved by wire or ACH, so the callback habit matters as much as the configuration.
We support the environment those platforms run in and coordinate with the vendor on the platform itself. That covers identity and single sign-on, workstation performance, network and remote access, integrations, backup of exported data, and the security configuration around each system. Most property management and title platforms are vendor-hosted now, which moves your risk from the server to the account: who can log in, from where, with what, and what happens when they leave. Tell us what you already run. We do not push firms onto a stack we happen to prefer.
Texas Real Estate Commission Rule 535.2(h) requires brokers to keep the covered transaction records at least four years from closing or contract termination. Trust account deposit and withdrawal records carry the same requirement. Email and correspondence in the transaction file count. The difficult part is almost never storage, it is retrieval: producing one specific file from 2023, including the thread, in a format the Commission will accept. That is a retention policy plus a search problem, and both of them live in your IT environment.
It should not, and the schedule is built around your calendar instead of ours. Email and identity move in a planned window, usually a weekend, and nothing that touches a pending closing moves without your sign-off. The assessment happens before any cutover, so surprises appear on paper rather than mid-transaction. If the end of the month is your worst week, that week is off limits. We have moved a go-live twice for a single closing and would do it again.
The rule took effect March 1, 2026, then a federal district court vacated it and enjoined enforcement nationwide on March 19, 2026. FinCEN appealed to the Fifth Circuit on May 11, 2026, so the requirement may return. The immediate IT question is what happened to the beneficial ownership information your team collected in the meantime. Highly sensitive personal data, gathered for a mandate that is currently vacated, sitting in whatever folder it landed in. We treat that as a retention and access problem: locate it, restrict it, log it, and decide deliberately how long it stays.
120-day satisfaction promise. If you are not satisfied within the first four months, you can exit the contract. Your rate is also guaranteed not to increase during the first year. We would genuinely rather you leave in month three than stay unhappy for two years and tell every broker you know about it.
Start Here
Find Out Who Can Reach Your Transaction Files
Two findings show up in nearly every real estate assessment we run. Former agents and former site staff who still have working access to something, and a mailbox with an inbox rule nobody created on purpose.
Neither is a crisis this morning. Both are how a bad week begins. Neither takes long to fix.
The assessment takes about a week, costs nothing, and you keep the written roadmap whether or not you hire us. We serve firms across Houston, Dallas, Fort Worth, San Antonio, and Austin, with offices in Houston, San Antonio, and Dallas.
Or call our Houston office directly at (281) 956-2280. We are at 5718 Westheimer Rd, Suite 1000-101, Houston, TX 77057.
What Texas Clients Say About Uprite
Hector and Kareem are super helpful! They are always willing to take on my computer problems even if its small. I had my mouse disappear off my screen, it was an user issue but Hector didn't make me feel small or "dumb" for this error. We love uprite!
I’ve been extremely satisfied with Uprite Services and would recommend them without hesitation. They consistently deliver reliable, high-quality work and truly feel like a true partner rather than just another vendor. A special thank you goes to Arvin Ebueng, he is always quick to respond to our needs and incredibly easy to communicate with. No matter how busy things get, Arvin makes sure we’re taken care of promptly and with a smile. His responsiveness and clear communication have made every interaction smooth and stress-free. Thank you, Arvin and the entire Uprite team, Peerless Equipment is a customer for life!
I had been having trouble with an IT matter that I didn't think would be fixed but Arvin Ebueng from Upright took his time with me and worked with me until we were able to resolve the issue. The issue was an internal issue with the way the program was written, but Arvin came up with a great work around so that I am now able to do what I need to do at my job. Long story short, he got me access to both things that I need access to simultaneously and daily. Thanks 😊 Arvin, you are much appreciated 👏 💐 🥳.
Gerardo Sanchez was very helpful & professional. Uprite Services has great customer service and outstanding technicians. We have used them for several years and will continue our business with them.
I'm am not a "tech" person, however the team at Uprite gets me through the technological side of computers and software so that I can function on a daily basis... but the most enduring quality is that they care. Special shoot out to Mary, Sergio, Eufemio, Hector, and Jeff just to name a few... I appreciate each of you and the help you give me.
Great service by Juan and Jacob. Always helping us out at Alamo City Trailer Sales. We have been using this company for over 10 years and always happy with the work they do.
