Using managed services has never been a better way for businesses to deal with the challenges of the tech-driven world. Companies can focus on important growth and business projects by giving some IT tasks to professional service providers.
Not only does this strategic relationship boost output, it also protects data well and cuts down on costs.
Let’s discuss the many types of managed services accessible in this thorough guide together and how they might improve the performance of your business.
A Look at Managed Services
Managed services include a lot of different kinds of IT help and infrastructure control. As technology gets more complicated, more and more businesses are hiring managed service providers (MSPs) to take care of their IT needs.
Statista says that the managed services market will grow to $344 billion by 2022.
Let’s learn different types of managed IT services that can prove helpful for any kind of business:
1. End User Services
End user services are a cornerstone of any effective managed IT strategy, primarily focusing on support channels for employees and customers. These services typically include IT service desks and helpdesks.
For this reason, many small and medium-sized businesses (SMBs) opt to outsource their support desks to managed service providers (MSPs).
This strategic move allows internal IT teams to concentrate on revenue-generating initiatives, knowing that technical issues will be handled promptly and efficiently.
Key Benefits:
- Allows internal IT teams to focus on critical business projects
- Ensures swift resolution of technical issues
- Improves productivity through reliable support channels
2. Managed Infrastructure Services
The infrastructure of your business acts as its backbone, making it essential to maintain optimal performance. Managed infrastructure services are designed to ensure that components such as networks, servers, and storage solutions run smoothly. Key offerings in this area include network management, firewall solutions, and data backup.
By investing in these services, businesses can minimize the risk of downtime, which, according to Gartner, can cost an average of $5,600 per minute. MSPs employ their specialized expertise to maintain network integrity and performance, enabling your business to operate without disruptions.
Key Benefits:
- Reduces downtime and associated costs
- Provides access to specialized expertise
- Enhances network performance and reliability
3. On-Site Services
On-site IT services involve sending technicians to specific locations for tasks like equipment installation, cabling, or wireless projects. This is particularly beneficial for businesses with remote offices or multiple branches. Utilizing local technicians means IT issues can be addressed efficiently on-site, leading to improved productivity.
Companies like Uprite Services offer reliable field support across the nation, ensuring you have access to skilled technicians wherever your operations are based.
Key Benefits:
- Quick resolution of IT issues on-site
- Increased efficiency for businesses with multiple locations
- Access to local expertise and comprehensive field support
4. Cloud Services
Cloud computing has undeniably revolutionized the way businesses function. Managed cloud services encompass a wide array of offerings, from initial consulting and assessments to seamless migrations and ongoing cloud infrastructure management. By transitioning to the cloud, businesses gain the ability to scale their operations efficiently, establish predictable IT budgets, and ensure robust data security.
Impressively, Flexera reports that 87% of enterprises fast-tracked their cloud migration following the 2020 pandemic.
Key Benefits:
- Enables scalable business operations
- Facilitates predictable IT budgeting
- Enhances data security and compliance
5. Security Services
With the alarming rise in cyber threats, robust security has become essential for every organization. A study by Deep Instinct highlighted a staggering 358% rise in malware and a 358% surge in ransomware during 2020.
Managed security service providers (MSSPs) offer critical services, including real-time alerts, threat mitigation, and proactive measures like managed detection and response, email security, and employee training. Teaming up with an MSSP can significantly reduce the risk of security incidents.
Key Benefits:
- Provides comprehensive protection against cyber threats
- Delivers real-time security alerts and threat mitigation
- Offers proactive security measures and training
6. Technology Support
Managed service providers (MSPs) offer indispensable technology support for both software and hardware needs. They tackle large IT projects, conduct technology assessments, and provide continuous support for essential business applications.
Whether it’s building Microsoft SharePoint or deploying Teams extensively, MSPs ensure projects are completed on time and within budget, leveraging their resource support and technical expertise.
Key Benefits:
- Ensures timely and budget-friendly project delivery
- Provides comprehensive support for software and hardware
- Offers expertise for large-scale IT initiatives
FAQs About Managed Services
Why should I consider managed services for my business?
Managed services allow businesses to access specialized expertise, reduce the risk of downtime, and focus on core activities.
How do managed services improve security?
Managed security services offer proactive threat detection, real-time alerts, and risk mitigation to safeguard data and systems.
What businesses benefit the most from managed services?
Businesses of all sizes can benefit, but SMBs particularly gain by accessing advanced IT capabilities without significant upfront investments.
How do managed infrastructure services work?
These services ensure the seamless operation of IT infrastructures by managing networks, servers, and storage solutions efficiently.
Conclusion
Incorporating managed services into your business strategy can significantly improve your IT operations, boost efficiency, and enhance security.
By partnering with MSPs, businesses gain access to expertise and resources that enable them to adapt to evolving technological demands.
If you’re looking to enhance your on-site IT support, consider Uprite Services for professional and reliable service.
Stephen Sweeney, CEO of of Uprite.com, with 20+ years of experience brings tech and creativity together to make cybersecurity simple and IT support seamless. He’s on a mission to help businesses stay secure and ahead of the game!